|my friend didn't give me the laptop to fix, he gave it to me because he bought a new one since he nor the tech he spent $300 with could fix it. you are right however in that i can't even remove a simple infection. i don't pretend to know much about programming computers and i expected some ridicule when i saw that most people that post questions on here are pretty knowledgeable about what they are doing and all i know really is how to use a pc. when i was in college, fortran 4 was the computer programming class to take. that should tell you that i am no spring chicken so to speak. |
as to the simple virus i can't remove, it is on a toshiba satellite laptop. i didn't have anything saved on it that couldn't be replace so i ran the recovery discs that came with it. after running disc 2 briefly and at about 78% completed, a message comes up that says cannot continue, file missing which is<Windows root>\system32\hal.dll. i can't get it to run in any modes, safe, with command prompt, etc. so i don't know how to re-load that file. when i first got the virus, i did the things i found to do on the net like run taskmgr and end the processes plus loaded the malwarebytes program and ran it plus regedit, etc. but it didn't get rid of it.
anyway, i do appreciate the help and if anyone has a fix that can be explained to a simpleton like myself, i would greatly appreciated any advice.