When I turn on my desktop there are no icons or start buttons on the
screen, just the wallpaper background. When I press Ctrl-Alt-Delete, it
says the task manager is locked.
I figured it's a virus based on what my sister told me about what happened
when my brother was using it - basically a bunch of pop-ups,
maleware/virus...he kept turning it on and off, but she said the pop-ups
kept coming up.
Now, when I turn it on, everything seemed ok, it seemed to start up fine, but when it got to the desktop screen there was nothing but wallpaper.
I looked it up to see if there was anything I could do, but every advice
online says that they could either access the start menu and "run" an .exe
file, or access the task manager. I can't do either one! "Last known good
configuration" didn't work. I tried to go to "safe mode" and still
nothing. And "safe mode with command prompt" didn't let me type more than
one letter in the prompt.
My problem: no desktop icons, locked task manager, no right-click, I can't
Is there a way to fix this without having to reboot the entire system and losing all my files???
I'd appreciate any sort of help