no icons, start menu or task manager

October 9, 2011 at 10:34:15
Specs: Windows XP
no icons, no start menu, no task manager,help--I had to move my computer to another room, hooked it all up, downloaded a game. turned the computer off and turned it back on, keyboard would not work, got a new one and it does not work. Now i have no icons or start menu. I have tried the ctl+alt+delete to bring up the task manager and run the computer that way but when i use the mouse to do this nothing happensd. I know that the mouse is workiing as it moves around on the screen. I have rebooted the computer and still nothing, I have changed out mouses and still nothing. At this time I am at a loss as I am not able to run any malware or antivirus programs that I have. Help!

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October 9, 2011 at 10:35:09
did you try booting into safe mode?

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October 10, 2011 at 08:22:13
i am not able to see anything on my screen when i turn the computer back on and I am not given a choice to reboot in the safe mode. all the i get is the wallpaper on my monitor. i am so lost.

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October 10, 2011 at 11:08:26
Here's how to start in safe mode:

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October 10, 2011 at 11:44:10
it looks like that would work but i cannot get to the start menu. I even have a microsoft windows keyboard and not able to use it is like a blank slate, no keyboard, no icons, no start menu, only a mouse that makes the arrow move. now what?

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October 12, 2011 at 17:02:03
Turn your computer off by holding the power switch in for several seconds, then follow steps 4 through 6 of that article.

As your computer restarts but before Windows launches, press F8.
On a computer that is configured for booting to multiple operating systems, you can press F8 when the boot menu appears.
Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.
If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.

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October 13, 2011 at 19:13:07
I had the EXACT issue with the blank desktop, however I managed to figure out that the problem was my multiple displays setup.

If you use multiple displays, like a connection to a TV, then it's possible that everything is acting on the secondary display as if its primary. This causes any loaded programs to spin the mouse icon as if they are loading, but to not show up, since they are actually loading on the second display.

To fix this, at least in windows 7, you need to go into the properties and make sure your monitor is set up as the primary display.

Right-click desktop
Click Screen Resolution

At this point one of two things will happen.

Thing 1
Screen resolution window will pop up visible to you, if it does, make sure you set the monitor as your main display by checking the box next to it.

Thing 2
It appears to load, but nothing happens. If this occurs, then the window loaded off screen on your other display. To bring it back try the windows key shortcut:
windows key+left arrow.

This should bring the window that you have focus on (even off your main display) over to the other monitor so you can see it. Depending on the orientation of the window off screen, you may need to hold the windows key and tap left arrow key more than once to bring it over.

Once you have your main display set up properly everything should come back to view!

I hope this helps anyone with my specific issue, if it didn't correct yours, I'm sorry :(

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