No icon, taskbar, no task manager,NO NOTHING!

Microsoft Windows xp professional editio...
February 21, 2010 at 16:29:50
Specs: Windows XP
Hi iTechGuy(!)‎
I’ve almost done everything related to your helpful guides but none of them ‎helped me so I ran the “Registry Easy”. It says I have 2795(!!!) entries which ‎cannot be deleted; unfortunately, I can’t buy the license now!! My antivirus ‎‎(Avast), though newly updated, seems unable to delete effectively. Still got ‎‎(1) hidden folder problems, I got (2)“Task Manager disabled by ‎Administrator”, neither fixexe nor any other cop/paste commands could help ‎me. My laptop is pathetically slow and anytime I RESTART it, I got a new ‎surprise: (3)desktop icons and task manager were missing; then I temporary ‎solved it by typing “explorer” in Run. But now (4)run doesn’t work and I have ‎to go to: “C:\Documents and Settings\ME\Start Menu\Programs\Accessories” ‎to type “explorer” in it to have my desktop back! Local drives won’t be ‎opened because of a sort of “administrator” problem. I can open them ‎with 'explore' since after every restart still “my documents” exists!!! Is there ‎any way that I can fix these things MANUALLY in some ways! Please help me ‎to get out of my miseries…! TNkzzzzzzzzzzzzzzzzz

See More: No icon, taskbar, no task manager,NO NOTHING!

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#1
February 21, 2010 at 16:58:35
Try running MalwareBytes freebie to see if that unearths anything.

some other bloke...


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#2
February 21, 2010 at 20:52:00
SAVE ALL OF YOUR DATA IMMEDIATELY TO A SECURE SOURCE OFF THAT MACHINE NOW!!
Sorry about the yelling. Your machine might come crashing down anytime now. If you can save your files, and you have your install disk, I would recommend formatting and reinstalling clean! Even though you might be in for an hour or more of updating Windows (depending on the age of your disk) and then reinstalling all of your programs, but it would net you a clean quick running machine without registry issues.
If you cannot reinstall (and it sounds like you have something very bad there), remember that running AntiVirus programs in safe mode will allow them to work better. Run any or all of the better free and online antivirus/antimalware available (there are a number of them recommended here often) and even purchasing one that will allow you to scan/clean from the CD before installing (though popular, I do not recommend the 2 most popular ones out there). I use Webroot's AntiVirus with SpySweeper and have for may years with good results and I have installed it on an infected machine and it did clean it out very well. I just looked on their site and they have a service where they will remotely clean out your system for you for about $100. (a possibility if nothing else works) at:
http://www.webroot.com/En_US/premiu...
Good luck.

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#3
February 22, 2010 at 02:30:22
Hi iTech
TNKzzz for your guide! Would u please recommend me some good AntiVirus (free download links)! By the way, doesn't any AntiVirus with SpySweeper need a "restart" and that means a NIGHTMARE of losing everything4 me as i said before!! I can run my laptop with Widows+Ubuntu. The problem is that if I reinstall Windows, I'll have difficulty with reinstalling my ubuntu(Linux)! i…. don't know what to do since I'm unable to BUY AntiVirus sort of thing, desperately in need of my Windows-based dada which must be submitted by a passed(!) deadline,…! I'm trying to be optimistic…but if there is no way but to REINSTALL,… Oh… then I need to buy an external hard to put my dada there… but….
Tnkzz 4 ur guide again.

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Related Solutions

#4
February 22, 2010 at 06:08:50
Agreed, sensible to save your stuff.
Did MalwareBytes pick up anything?

some other bloke...


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#5
February 22, 2010 at 08:36:54
MalwareBytes pick up ONLY 3!! daaaaaaaamn it!! i gota reinstall the whole thing....all those pieces of ‎software which i don’t have now....and i must search for them all in the net (totally absurd)....and... i ‎cannnnnot do my school job even after my dead-lines. i don't EVEN have time to get rid of myself... ‎how on earth i'm gonna make and remake and reinstall the whole system.... hahhhh. tnks for ur ‎suggestions, any way. well, a dead student cant submit any homework but i do know that even on my ‎tombstone it reads: "there lies a student who didnt do any homework". may Zeus barbecue me with ‎his thunder bolt!! If there is ANY OTHER suggestion but the REINSTALL, Please inform me.‎
thnx

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#6
February 22, 2010 at 08:56:26
First of all, you should be able to access all of your windows files through Linux. If they are simply text documents or spread sheets, any Linux office suite should have no problem opening them and allowing you to complete your work. Also you can save your files through Linux to another medium such as a USB flash drive or inexpensive CD-R disks. The USB drive will allow you to take your work to a school or library computer and finish and the CD-R disks will be cheep protection for everything else.

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#7
February 22, 2010 at 09:01:06
Second, after reloading windows on your windows partition, updating and reloading your programs, you just need to restart with your Linux CD to repair your boot loader to access your Linux partition. If you have the time, it is not that difficult. If you saved your work, you can then copy your files back BUT rescan them for infection before opening any of them.

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#8
February 22, 2010 at 09:09:11
Third, If you want to continue to try and clean it out, read this post here under Security & Virus

http://www.computing.net/answers/se...

or post your question under that forum for more specific help.
I hpe that this helps.


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#9
February 22, 2010 at 09:09:59
Don't hit the panic button yet & do NOT reinstall the OS...that should be a last resort.

Start by installing CCleaner-Slim. 1st run the cleaner, then scan for registry errors...remove everything they find. Then click on Tools > Startup & see what's listed. There should be very few entries...the only things required are sound, antivirus, antispy, firewall & network connection. There's no need for stuff like Quicktime, RealPlayer, iTunes, camera/scanner/printer software, messenger programs (Yahoo, AIM, etc), MS Office, Adobe, Java, etc or any other programs to load until you're ready to use them. All they're doing is sucking up valuable resources. The same can be said for most toolbars...Yahoo, Google, etc. They all suck the life out of the system plus they're all forms of spyware (if you don't believe it, try reading their privacy policies). And you should be doing all cleaning & scans from safe mode with the internet connection temporarily disconnected.


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#10
February 22, 2010 at 09:55:12
Good idea to repost on the Security forum. With luck you will be answered by jabuck or someone else who can take you throught the best procedures. Tedious but every step is towards getting it squeeky clean and running again.

If you do want to use Linux to get your stuff off, then I would recommend a Linux "Live CD" which doesn't install on the HD at all. Puppy Linux or Knoppix Live CD's spring to mind. You can still save your work onto a flash drive and when you take out the CD your machine is unchanged and ready to fix.

Although format and re-install is the perfect solution I also tend to agree that it should be fixable. Either way is time consuming but you should get there with the right advice from the security forum.

some other bloke...


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#11
February 22, 2010 at 10:40:37
thnxZZZZ for EVERYBODYS’ help(!)…. ‎
i tried to install antiviruses like Webroot recomended by FINGERS (the setup didnt respond! there was "error file" massage or ‎halt in the process of extracting files!! i can't get rid of them as i have no task manager).Kaspersky was ‎almost installed but it's installation box suddenly closes with a pop-up notepad full of nonsense codes. ‎Though few of them were readable like: “AVPFailed to register application in Restart Manager with ‎‎'%S' (0x%x) AVP‎ Application registered in Restart Manager with '%S' RegisterA”. ‎
JAM'S METHOD looks great since it doesn't need this REINSTALL! but unfortunately, for me there IS ‎the NEED for "MS Office, Adobe"! can i use your method with KEEPING them or not! i also got couple ‎of dictionaries that i'm desperately need. PLEASE HELP ME ABOUT THE software THAT I ‎NEED!! thnx again…. Hope I can get through with it!!‎

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#12
February 22, 2010 at 13:23:36
Going back to your original post, presumably the very first symptoms were as given in the subject. You then used "Registry Easy" to try to fix the problem and it got worse. Unfortunately that can be the way with registry cleaners and (spilt milk) it's a pity you went that way.

I have kinda assumed you had some kind of virus. Maybe, as MalwareBytes did find something but it's hard to say whether this is the main problem.

Going back to basics, did you ever try System Restore? If not then it would seem a very good thing to try, picking a date before you ran into these problems. If the system behaves itself enough for your immediate needs it would obviously save the day - you could then tidy up any outstanding issues after your homework is up to date.

If it works re-install MalwareBytes again and run it through but avoid registry cleaners.

I don't think you will find some magic program to fix your machine. If system restore doesn't do it then you are either heading for a complicated fix or reformat & re-install.

EDIT:
If you can't get system restore to open, type this in the Run box:

%SystemRoot%\system32\restore\rstrui.exe

"Exactly as written - no typo's but forget the underline which comes from this website". Restore should then open.

some other bloke...


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#13
February 22, 2010 at 23:50:23
It says that “no system restore is available” when I open the box! I also wanted to use the post here ‎under Security & Virus ‎
http://www.computing.net/answers/se...
I could run Rkill, but when it comes to “combofix”, there comes an unknown massage that still I have ‎‎“Norton internet security” which I’m sure I DON’T! I’VE ERASED IT LONG AGO! I can’t find it through ‎search because I’ve shif+del it’s useless icon remain in start! And my fire wall is also off. I ran CClean in ‎SAFE MODE and now my laptop is working A LITTLE FASTER!!!‎

‎2) i ALSO cannnnot install any antivirus!! in their process of installation, suddenly a notepad pops up ‎with codes and so i have to remove the whole!!! ‎


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#14
February 23, 2010 at 08:38:28
I have sent a PM to jabuck, drawing his attention to your S&V post, He may be too busy or absent but I think it needs going through the full sequence to get it clean. There are others who are equally capable but my idea is to keep the ball rolling in the right direction. Your machine is clearly not responding to running general anti-virus programs. Programs like Combofix have to be used with great care, preferrably with assistance from an expert, otherwise they can make things worse.

Hopefully, after attention, restore will then work but there is a danger that using it would restore the virus. If it becomes necessary to use it then you would need to take great care to ensure you restore to a date which is definitely before these troubles started. My hope is that fixing the virus will fix everything (so you won't need to use restore anyway).

some other bloke...


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#15
February 23, 2010 at 14:26:11
If you are still watching this thread, jabuck said he would look at your new post. He probably hasn't seen it yet and he might decided it is too messed up. We shall see.....

some other bloke...


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#16
February 24, 2010 at 22:29:38
just go to safemode then go to google then type trojan remover then click on simply trojan remover then donwload , follow the steps then scan and becareful when they ask you to change you key just click no and the other ones just lick yes and is going to reboot and thats it you computer is fix

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#17
February 25, 2010 at 01:26:42
Just to say that I PM'd jabuck again earlier to say that you had re-installed Windows, things looked a lot better, so this would be a good time to go through it with you. I see he has rejoined on your other post. Jabuck is one of our most respected security helpers and every post I have seen him deal with has ended up with the machine squeeky clean.

It may take a bit of "to and fro" but given the troubles you have had I would recommend that you run with jabuck before attempting any other fix.

some other bloke...


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#18
February 25, 2010 at 02:39:51
Azra
Looks like the moderator has dumped your S&V post (probably because it is seen as a double post as the wording was near identical).

I hope you are still watching this one and that jabuck joins us yet again (I've alerted him). We seem to be fated.

One question, did you reformat or just re-install Windows over the top.


some other bloke...


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#19
February 25, 2010 at 04:21:33
thnkkkzz Derek
YEASSSS! I hadda format C threeeeee times!!

the thing is that i can't trust Avast!! i used to have Avast while this whole PC hell happend to me though i always scaned everything exp some *.exe files that i was sure they are the installment of a program. i'm running a Kasper trial version now. unfortunatly, i lost jabuk post when he recomended me DDS. when i tired to run it with my firewall &antivirus OFFF, i had the massage that: "it's not a valid Win32 application"!

the Kasper has beeeeen beeeeeeing runiiiiiiiiig for 14-15 hours and still it's 9% (it's full/ fool(!) scan). even the quick scan was 1min left and then 30min left and then 49 min..... . there are also some "trojan-clikers" and "trojan-Win32" POSTPONED or UNTREATED....and that brings me PANICkkkkkk! is this hell gonna end up or it's just a begining?!
i plan to run this kasper and when the triel is ended i'll go4 the Avast!
there is another Q:
suppose i got a virus-full flash or external hard with imprisoned data in! & i don't have a good antivirus to run...how can i have access to my data?! if i take SHIFT to avoid "autorun" and use EXPLORE, rather than open, my labtop is safe...? or viruses and trojans, and spy and all WILL invade it anyway???!!

still in NEED of help!!
tnXZZZZZ again4 ur caring!!

that is my new post@security if jabuck wants to take a look!!
"No icon, no taskbar,VIRUS KNOCK DOWN"


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#20
February 25, 2010 at 08:44:29
OK. I gather jabuck suspected a boot virus and had started posting when it was removed. I think your new one has gone too so we'd better be good people and keep going on this post here. Jabuck now knows about this particular post so if he's prepared to keep following us around then maybe he will join us. I wouldn't wish to tackle a boot virus (assuming that's what it is) if a real expert is available.

Avast gets good press so that's weird. Theres always Microsoft Security Essentials or AVG (both free). I mentioned these on the first vanished post. Just out of curiosity (and not essential), I would be interested to know if you have any idea what started all this?

While we wait hopefully, it might be worth running MalwareBytes again (after updating it) because it is quite a good little program to have onboard anyhow.
It is no substitue for an Anti-Virus tho and if you do have a boot virus I doubt it will find that either. Otherwise it's a good finder & fixer for quite a few badies.

EDIT: Off to bed now (midnight looming here in the UK). I now wish I had tried to get this post shifted to S&V earlier on, because the vanishing posts syndrome has not helped progress. I can only apologise for not giving sufficient thought to the forum rules before I suggested reposting. To move it now would probably complicate things even more. I'll look back tomorrow.

some other bloke...


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#21
February 25, 2010 at 16:07:09
i don't know!! i've been running Avast5 &Kasper to be SURE about the disinfection of my drives before i access my poor data! actually, Kasper and Avast warned me about BOOT saying that they can take no action sice the file is DISLOCATED or not found!! is it erased or it realllllly dislocated itself and they cant relocate to to get rid of it, ha? it's not so wise to have 2 antiViruses but i just wanna be SUUUUURE! u think i haddda uninstall one of them....?my system runs sloWWw...maybe bcz of these two antivirises and nonstop day-night-night-day scanning...

i hope jabuck will help me with this BOOT thing as well as that DDS, he said before.
u know, i'm realy tired of this absurdity of computer life...endless nighmare!! i remeber once i had a virus.Gen and my antivirus would warn me about the THREATS:1002, 1003,... and it went 1224 and never end up!!

again tnkz 4 ur help and asking jabuck to look@ my post.


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#22
February 26, 2010 at 05:26:11
Yep, two AV's slow things down because they spend time monitoring each other.

Before you uninstall one of them, can you let me have the "exact" messages reported by each one about this boot issue?

Setting aside these boot messages, is there now any other reason to believe there is some form of virus? From what you said it didn't sound as if either Avast or Kasper were now reporting one. After all, you reformatted which is usually a sure fire way to get shot of viruses (which were quite clearly present before format).

some other bloke...


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#23
February 26, 2010 at 07:55:42
in the detailed report of Kasper i USED TO have: "untreated_Worm.Win32.Generic" or "trojan-clicker" which was either POSTPONED or OBJECT WAS NOT FOUND! now they say: NO THREAT!! guesssss it was ended in a way or what?!! but my systm is nerve-scatching-ly SLOWWWowwwwWWW! so it seems i don't need that jabuck DDS stuf or....?!
tnkszzzzz

now agaiiiin this STUUUPID Q:
1) suppose i got a virus-full flash or external hard with imprisoned data in! & i don't have a good antivirus to run...how can i have access to my data?! if i take SHIFT to avoid "autorun" and use EXPLORE, rather than open, my labtop is safe...? or viruses and trojans, and spy and all WILL invade it anyway???!!
TNKKKZZZZ again and again....


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#24
February 26, 2010 at 08:18:51
Forget the past. Is Kasper now saying:-

1. No threats have been found?

or

2. There is some worm or trojan but it is no threat?

As said, the slowness could well be due to running two AV's, so once we get back to just one we will see if that has helped.

As for your external hard drive, from a virus transfer standpoint, yes, I guess just exploring it must be the safest option. You might prefer to hang on to see if jabuck pops by and can give you some assurance that you are virus free. Otherwise I would hold shift to disable autorun, then run your AV(s) "on the external drive only", to see if they say it is clean - MalwareBytes too if you wish.

some other bloke...


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#25
February 26, 2010 at 08:43:14
both Kasper+Avast say: No threats have been found!!
so it means the whole hell had been ENDEDDDED by now?!
wooow! happpppy birthday to my system then?!
tnkzzzzz again THEN again.....

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#26
February 26, 2010 at 09:23:57
Well, that's what we are both hoping.

Try uninstalling one of your AV's and see how the system goes. I know you have lost a bit of faith in Avast but I would suggest that long term either use that, Microsoft Security Essentials, or AVG - all freebies and not trials. Unless you wish to purchase something, but the freebies are usually quite good, mainly just lacking support.

Sorry if you answered it somewhere already but can you give any clue what action started, or appeared to start, your original problems? The reason I am asking is to see if there is some way you can avoid you having to suffer this again sometime. Did you by any chance go for one of those bogus AV's (which say your machine is riddled with viruses) because there are procedures you can adopt to avoid getting hooked in?

some other bloke...


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#27
February 26, 2010 at 11:54:22
no! the story goes this way:....
once upon a time, i restarted my system so that my firewall updates could be completed. when i turned it on then bingo!, icons were gone.... i used the explorer trick in Run and always HIBERNATED my system since i had DEADLINES(![passed almost a week by now])... but the system was so slowww and i hadda restart it... then BINGO(!) "run" was gone..then the “tool bar”… then the "task manager" then the “hidden icons”... even the “LAN setting”….well, meanwhile i was putting many posts EVEYWHERE and did a looooooot of antics(!) but things were getting worst and even i couldn’t have access to my C bcz of "administrator" problem...(i was the administrator though!! Bingo!!) then i tried to reinstall another AV but it was impossible and i hadda uninstalllll my Avast and then BINGOOOOOW! I couldn't install nothing any more! that was the whole suffering of a bout 2.5 weeks with some more BINGOs that i didn't bring in this summary of my system TRAGDEY! i guess this Avast 5 is ok! i used2 have AVG but STILL knock down by virus! i lost my faith in ANY sort of AVs.... after all, “life is nothing but a walking shadow...it's a tale told by an idiot, full of sound and fury, signifying nothing!!(Macbeth, v.v)” who IS the IDIOT?! maybe Bill Gates, maybe all computer users...Shakespeare was lucky by being born in 16th!! this PC hell will never end up... 4me, it's an "if loop" happening every other year....-->[What unpropppper words in a Computer-related post!! I’m getting slightly madd!! ]

guess i live on the mercy of Avast! if i have any problem, i'll get back!! which i realllllllllllllly hope NOT!

tnkzzzz 4 ur kindness and care.... and take care...


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#28
February 26, 2010 at 13:19:40
Something of a mystery then. All started with Firewall updates (which is most odd), then from earlier postings - some virus along the way and perhaps one fix too many.

I was hoping to suggest a way to avoid a repetition but it's not easy. I'd steer clear of registry cleaners but it seems your problems started were well before that.

Keep an eye out for bogus Anti-malware stuff which is popping up all over the net and pretends to scan your system, finding stacks of viruses. Flash player updates, both IE & Firefox, now give a pop-up immediately after bootup (Adobe with red band at top), so you have no need to accept anything online which says your flash player needs updating. Some nasties try to kid you that they are something from Microsoft by the way.

Anything dubious that pops-up online, use Alt + F4 to clear the screen, or if necessary End Task in Task Manager. This saves you you clicking anywhere on the pop-up (too many initiate the baddie wherever you click - even the Close X). If you have CCleaner on board run that afterwards because it clears anything that might have arrived in temporary files.

That's about all I can suggest. Let me know if the speed is reasonable when you are back to one AV and I guess we can call it a day (or maybe a week LOL).

End of my story - hope we all live happily ever after...

EDIT:
One more. Don't use ComboFix without assistance from a security expert - it is quite easy to screw up your machine.

some other bloke...


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#29
February 26, 2010 at 16:57:51
tnkzz 4 ur WORS OF WISDOM! i try 2 keep them ALL in mind! now i think...maybe i DID updated stuffs related to firefox but never thatabsurd "flash player"! Yep, CCleaner fully check-marked all over! in manual setting of my AVs, i blocked the pop-up internet-junks... hope AVs keep their vows! i promise not to use any "Registry" tricks or "combofix" antics or ..., if i'm in trouble again, i'll throw my self into trashcan and let the laptop live its peaceful life without me!!! by the way, AVs say that they FUUUUULY (fooly!) protect us against malwareS, ViruseS, trojanS.... so how far is Trojan remover and anti-malware and...r effective and different?!

tnks again...4 all these helps and...those helps and extra lessons and all…
enjoy ur weekend, I’ll try2 enjoy mine by sending flattery emails to my profs to have mercy upon me by extending the dead-line instead of flunking me


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#30
February 26, 2010 at 17:32:44
Google would be your best place for full definitions. Here's my simple simon summary tho:

Virus. Nasty that replicates itself.

Trojan. Nasty that hides itself then takes control of computer (as in Trojan Horse).

Trojan Remover. A program intended specifically to remove Trojans.

Malware. Malicious software (general term for any type).

At one time there were separate programs for various badies but nowadays most Anti-Virus programs scan for all types of malware. Mostly they can disable them but obstinate ones might need specialist programs to remove them.

MalwareBytes is something of a specialist program in that it is particularly good at removing certain types of malware but is not risky to use. Unlike an AV it has to be set to scan rather than running in the background.

Don't be too hard on AV programs. It's a constant battle between them and the crooks, with the odds on the latter.

I've tagged this post but, like most folk, I have my limits and gray areas (with hair to match LOL), so don't expect too much - might CU in the trash can.

some other bloke...


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