No free space showing in explorer

Ibm T60
February 16, 2009 at 13:52:52
Specs: Windows XP, T1300 1,66 Ghz and 2 Gb internal
If I go to the properties of the HD I see used space 0 bytes and free space 0 bytes. I have tried everything. If I go to the DOS box and list the dir, it finds 12,6 Gb free space, which should be correct. Speeddisk will not work due to no space available.
Running XP Pro, on a IBM T60 with 60 Gb HD.
Please help

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February 16, 2009 at 14:00:47
See help and support pages for disk cleanup.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10

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February 16, 2009 at 14:13:23
Are you SURE you're looking at the Properties of the right logical drive letter?
E.g. a non burnable CD or DVD in a drive has 0 free space.

Run CHKDSK on the logical drive

(Start - Run - type: cmd (click OK or press Enter)
type: chkdsk /f C: (press Enter)
or better still
chkdsk /r C: (press Enter)
which checks the entire logical drive partition including the free space more thoroughly but it takes longer to run.
Answer yes to whatever.
type: exit, or close the black window
Chkdsk will want to run the next time you boot the computer - let it.)

Look at Properties for the the drive again.
If it still says the wrong thing (the free space figure can be two different figures depending on where you look in Windows, but there would not be as much difference as you describe - sometimes it takes into account slack space that cannot be used to store data on and subtracts that, sometimes it doesn't).......

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.

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February 17, 2009 at 01:39:07
Thanks for the reply. I have done all that, and the chkdsk gives me the correct information, 12,5 Gb free, no problems on the disk. I think it is a windows problem. Starting up it will mention that it cannot create the pagefile (although a page file exists on the disk) and I cannot run programms like Lotus notes due to no disk space.
Thanks for the help

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Related Solutions

February 17, 2009 at 07:09:55
CHKDSK without the /F or /R does not fix any problems it finds.

By the way - have you emptied the Recycle bin? The files in that still take up disk space until they are deleted. Depending on where you look, sometimes the space those files take up is not subtracted.

"I think it is a windows problem."

I don't know of any way it could be, if CHKDSK finds nothing wrong, other than your hard drive having something wrong with it.

"Starting up it will mention that it cannot create the pagefile (although a page file exists on the disk)"

Look at the date of the page file - if it isn't the same date as the computer is using it's not being used. Windows can't make or use one if you have below below a certain amount of free space. When you don't have enough free space, and more so when Windows can't use a page file, Windows accesses the hard drive a lot more than it normally would, making Windows run a lot slower overall.

If none of that helps, run the hard drive diagnostics, if you haven't already done so.

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February 17, 2009 at 07:25:27
Thanks again,
yes my recycle bin is empty (always at the end of the day it will be emptied)
I have run chkdsk with the /f option and all was ok. Only explorer properties(of the C drive) of windows reports a problem. The page file is not used by windows now, it cannot find it.
Disk diagnostics is done, no errors to report.
So I am lost, but maybe need to change to a new disk? It is 2 years old and used 7 days a week aprox 10 hours a day
Thanks again.

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February 17, 2009 at 14:06:45
disk cleanup?

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10

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February 17, 2009 at 14:51:15
If the hard drive passes the hard drive manufacturer's own diagnostics, there's nothing wrong with it.

"It is 2 years old and used 7 days a week aprox 10 hours a day"

The hard drive I am using on this computer that I am acceesing this topic with, a 3.5" Maxtor 13.66gb that had a 3 year warranty, has been used nearly every day since the beginning of 2000, fewer days at first, more as time went on and I wasn't working as much, and for the last four or more years often for at least 6 hours a day. It has rarely been run more than 12 hours in a row and never 24/7. I Shut Down the computer and switch off it's AC power source on a power bar/anti-power spike/power surge device whenever I'm not going to be using it for at least a few hours, and have rarely let it run all night.

I've never heard of a problem like yours being caused by anything in Windows itself.

Try running sfc (system file checker). I'm assumimg it will run on your laptop if it still has it's original IBM/Lenovo software
installation on it without you needing to insert a Windows CD or the equivalent.
Start - Run - type: sfc (click OK or press Enter). It takes up to a half hour so to complete. You will priobably see no messagesabout what it did.

Reboot the computer when it's finished and see if you still have the same problem.

If you do.....

You could try running what many call a Repair install (of XP) procedure (I prefer to call it a Repair Setup procedure - Windows has never been installed by using an Install program), but doing that may not fix your problem.
An XP Repair Setup will (almost always) not harm your existing Windows installation, but it can only fix things Windows detects as wrong, and/or replace corrupted or missing Windows files that are on your original XP CD, or the equivalent.

If running it doesn't help, you would be wise to back up the data you don't want to lose on C that cannot be installed again, then you run the Recovery procedure for your model, and then restore the things you saved to the laptop again.

You will need a regular XP CD of the same version, Pro, or Home (if you have XP MCE, you would need the OEM TWO CD set), or the equivalent, or a bootable copy of one preferably on a CD-R,
OR the equivalent - a Recovery CD that came with your model from which you can run Windows Setup, or a Recovery CD that you have made or can make now by using an IBM or Lenovo supplied program already in your Programs list that makes one that can do the same thing with,
AND you need the Product Key for it - usually that's on the official Microsoft label on the outside of your case if you're still using the same XP version - Home, Pro, or MCE - that the computer came with, it's often on the bottom on a laptop,
OR - if you don't have that, or have loaded an XP version that was not on your laptop originally - Home, Pro, or MCE - if you don't know the Product Key, you need to use a program that will find it BEFORE you run the "Repair install" (Repair Setup) procedure, such as the freeware Keyfinder, by Jellybean whatever (it also finds other Microsoft software Keys).
(AND/OR there may be info on the Lenovo web site for how to Repair your operating system without losing the data on C, and for how to make a Recovery CD or Recovery CD set).

How to do an XP Repair Setup, step by step:

Usually a Repair install (Repair Setup) procedure completes successfully, BUT....

It is VERY important that you have no problems reading from the CD, and that your ram is working fine, while you run the procedure. If the procedure can't make it to end of Setup, you may have a Windows installation that cannot be fixed without using a Recovery CD to restore the original contents of C.

Make sure the CD is clean.

Use a laser lens cleaning CD in the drive, or if the laser lens is obvious when the tray is ejected, clean it with a tissue or cloth or a Q-tip, or similar, BEFORE you run the procedure.

See response 2 in this - clean the contacts on the ram modules, and make sure the modules are properly seated:

For a laptop, you must remove both its main battery and AC adapter before you do that.

See your Owner's or User's manual for your model if you need to, BEFORE you remove the ram.

If you have not already done so, make at least the single Recovery CD, if your computer did not come with one, that can be used along with the intact contents of your Recovery partition to restore the original contents of C, or better still, make both that and a Recovery CD set, by using an IBM or Lenovo supplied program already in your Programs list to do that.

If you have any data you don't want to lose that cannot be installed again, back it up - copy it to (a) CD(s) or (a) DVD(s) or (a) flash drive(s), or an external drive. For some programs such as Outlook, you have to make files that the program can recover your settings (and saved email in that case) from later.

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February 17, 2009 at 15:50:47
I don't know if this will work or not, but here goes...

Go to Start>Run, type "devmgmt.msc" in and press enter. This brings up the Device Manager. Expand Disk Drives, right click on each drive, and click Uninstall. Click OK on the confirmation box that pops up. If asked to reboot, click No.

Now expand IDE ATA/ATAPI Controllers and do the same thing with every item there. If asked to reboot, click No until you have removed the last one.

Now reboot. Windows should reinstall your hard drive and IDE/SATA controllers on bootup. After it's done check your free space again.

WinSimple Software

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February 19, 2009 at 07:24:17
Hello Collegues in computing. I made a descission last night and just bought a new disk. Formatted it and started all over. Thanks for all the help, I could not search longer due to business obligations. I lost 2 days in tryoing to resolve the problem. Thanks for all imput I got, it helped me a lot.
And Iff I can be of a help Please let me know.

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