No ethernet or network controller on Dell Ins

January 6, 2011 at 08:03:54
Specs: Windows XP
I rebuilt my 8600 and now I have in device manager yellow ? marks on the network controller, ethernet controller, etc.. I have been looking through the web links and found out that I'm not the only person having this issue.. Telling to go the dell web won't work, tried that been there.. When I download the files I need from the site and transfer it over to my USB stick, it seems to change the config of the files and I'm unable to open the files on my 8600.. Is there something different with Dell machines especially with Laptops when rebuilding them, I have never had this issue with any computer that I have rebuilt.. Hope you can lead me in the right direction before I take it to someone to fix this..

See More: No ethernet or network controller on Dell Ins

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#1
January 6, 2011 at 08:21:30
Use your service tag or the web based config from dell to id your system and components.
It may be that you need a motherboard driver that will enable a nic to then enable.

Your restore cd/dvd ought to have restored it to OEM state. Did you use it?


While I think dell sucks they do have supported drivers for almost all their products. Be sure you look at all the drivers for your system.

If this is an add on card then you need to get the correct driver from that makers site.

Why did it take me over a year to phone in a problem to ATT?


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#2
January 6, 2011 at 08:23:17
Make sure you install the chipset driver before anything else (this may actually get the network adapter working in its own right). Not too sure what you mean by 'change the config of the files' unless the machine you're downloading to regards them as a risk and changes the suffix. The dell downloads are usually in the form of .exe files, names usually beginning with 'R' so try changing the suffix back if that's the case. You'll find that there are a number of choices with network adapters & you need to choose the correct one - the best way is by using the service tag on the base of the computer.

"I've always been mad, I know I've been mad, like the most of us..."


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#3
January 6, 2011 at 08:38:12
I used the Dell cd that came with the 8600, but it was just a reinstallation disk that said it doesn't have all the drivers, go figure.. I used my XP CD from from my work (Cisco) rebult the laptop and looks good except for all the missing drivers.. I do get a connection on the network adapter (1394) I believe thats the number but no internet. This is really pissing me off.. :-(

Bob


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Related Solutions

#4
January 6, 2011 at 09:25:06
Ok, I downloaded the chipset from the dell site and this is what downloads: "DellDeviceDownloadManager"
Type of File: ClickOnce appliucation Deployment Manifest (apllication)
Opens with: ClickOnce Application Deployment Support Library


I transfered it to a USB stick no prob, tried to load it on the 8600 and I get a error,

ERROR DETAILS
Following errors were detected during this operation.
* [1/6/2011 9:12:22 AM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading file:///G:/Desktop System software/Application%20Files/DellDriverDownloadManager_2_1_0_0/DellDriverDownloadManager.exe.manifest did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'G:\Desktop System software\Application%20Files\DellDriverDownloadManager_2_1_0_0\DellDriverDownloadManager.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.FileWebRequest.GetResponse()



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#5
January 6, 2011 at 13:42:25
You want the drivers not some download manager. They have an ftp site if you can't simply get the files you want.

Why did it take me over a year to phone in a problem to ATT?


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#6
January 6, 2011 at 23:49:49
As jefro says, you have chosen their download manager, you will also get the option to download the file directly - that's what you need - if you don't see that option try using any browser apart from IE or Firefox as their download manager is only supported by those and using Chrome( (for example) will only let you download direct. Definitely works as I've just tried it to check.

"I've always been mad, I know I've been mad, like the most of us..."


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#7
January 7, 2011 at 13:48:18
It worked, whoo hoo.. Got internet now... Thanks for your help, everything looks good except for it still shows that network controller still has the yellow ? in device manager. Any Ideas?

Bob


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#8
January 8, 2011 at 06:07:00
Is there one under 'network adapters' without an asterisk? If so then have you installed the drivers for a wireless adapter? - that may be the one with the asterisk.

"I've always been mad, I know I've been mad, like the most of us..."


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