Newly purchased used Dell Desktop freezing on web pages

Acer / 7535-5763
December 28, 2013 at 15:04:19
Specs: Windows xp, 80.00gb
I purchased a used computer in the summer time and the lady deleted files off of the computer, I had to take it to a computer shop to reload windows xp on it, however my computer freezes on every web page and it is worse on Facebook and when changing web pages it is very slow. Also I wanted to change my desktop picture I used one from my photo album but when I put the picture on the desktop it is there however when I reboot the desktop goes back to the blue color.
My computer is a Dell Dimmension 4600, I have 8gb of memory, hard drive is 80.00gb. I have system mechanic installed for my virus protection and I am using Ccleaner and Malware bytes, I have scanned my computer several times and have fixed the errors on my machine via System Mechanic, I have no virus on my computer, can anyone out there help me with this problem it is very frustrating, thank you.

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#1
December 28, 2013 at 15:46:01
Magic repair and tweaking programs can mess up more than they fix and are unnecessary - a likely reason for your issues. See this:
https://www.google.co.uk/#q=system+...

I've never seen System Mechanic mentioned in Anti-virus reviews. There are plenty of well known and respected third party free Antivirus programs such as Avast, and AVG.

As for your issue the first thing I would try is sfc /Scannow, see here:
http://pcsupport.about.com/od/tools...

If the registry has got messed up it might be near impossible to fix. There is Windows Repair Install but that needs an XP CD, see here:
http://pcsupport.about.com/od/opera...

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
December 28, 2013 at 16:16:59
I came across System Mechanic sometime in the past; it was disaster for the PC on which it had been installed/used…

I spent an age doing a clear out of assorted junk, "helpful" tools… and the like, and things did improve… However in the end felt it was wise(r) to do a factory restore; having first safeguarded all personal files etc. (copied off the system to optical in that case). After the factory reset… restored data files to the drive. My work colleague (it was his son's computer) was tres happy with the end results…

Incidentally I seem to recall that the Dell 4600 was shipped initially with a power supply that wasn't quite up to the job; they had a habit of blowing… But later versions allegedly were OK.

message edited by trvlr


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#3
December 28, 2013 at 16:33:14
Just an aside, is that a 32 bit machine or 64 bit?

It's just that if it is 32 bit there is an implication here that having more than 4GB of RAM could cause issues:
http://www.crucial.com/kb/answer.as...

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
December 28, 2013 at 21:08:04
What browser are you using? If they reinstalled XP did they (or you) update IE?

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#5
December 29, 2013 at 07:19:04
Why did you have to take it to a shop to have XP installed? Were you incapable of doing it yourself? Do you have SP3 installed, IE8, & all the rest of the Windows Updates installed?

The Dimension 4600 is a very old machine (approx 10 yrs old) & does NOT support 8GB RAM, 4GB is as good as it gets. And P4 CPUs are notorious for running hot & throttling back, causing the system to run slowly. Have you ever opened the case & blown all the dust out of it?

"I have system mechanic installed for my virus protection"

System Mechanic is NOT an anti-virus program, who told you it was?? It's a "tune-up utility". Do yourself a favor & get rid of it, it's crap-ware. Get a decent freebie anti-virus program such as Microsoft Security Essentials, update it, then run a full scan (not a quick scan) from Safe Mode.

http://windows.microsoft.com/en-us/...

If the above suggestions don't help, you might wanna try what trvlr alluded to - make backup copies of all your important data, then wipe the hard drive & reinstall XP from scratch. But this time, don't muck it up with crap-ware.

message edited by riider


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#6
December 29, 2013 at 21:00:36
In the tag it says that the computer is an Acer, that is my other computer, its the Dell 4600 it is a desk top. I am not sure that it makes a difference but I am inquiring about the Dell, Thank you

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#7
December 29, 2013 at 23:27:24
My personal views:

As riider point out; this is a very old PC with a capacity for only 4GB RAM - max.

No reason why you shouldn't eventually be able to get it running reasonably sweetly, but given its age and outdated architecture, it's never going to be fast, nor is it worth updating to a later version of Windows.

If it's a hobby project, then fair enough, but if it's for everyday use on the internet, don't spend too much money on it, given that XP will become unsafe to use online after April 2014 when Microsoft end support.

Re System Mechanic: I see the latest, 'Pro' version includes an antivirus/antimalware function. Personally, I doubt its efficacy in this department. There are better/safer, AV and other 'clean up' programmes available.

As for the ability to fix/speed up any PC:
As has already been mentioned by other contributors, such tools cause more trouble than they're worth. Indiscriminate running of such 'tune up' programmes inevitably causes major problems down the line.

If this is a trial, then uninstall it. if you bought it, then be careful how you use it.


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#8
January 1, 2014 at 12:22:11
Peet100, thank you for your reply, I bought the computer from a lady in the summer time, she wiped things off the system that she should not have like the operating system was missing some files, I tried to do a complete reinstall but it was just a big mess it would just sit and do nothing. I eventually took my computer to a professional and had the windows reinstalled, but I seem to have alot of freeze ups on facebook especially, I go to other home pages and other web sites it seems to screw up more on FB. I purchased the System Mechanic in the summer time after I had windows reinstalled thinking that it was a good program especially where it did have the anti virus with it. I think I should remove it and try the Microsoft Security Essentials. System Mechanic is a program that is doing something every second the computer is on and I am thinking that may be part of the problem.

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#9
January 1, 2014 at 13:32:49
"doing something every second the computer is on"

Another good reason for getting shot of it, as it must gobble up resources. Seems these days that every pesky program is trying to run your computer and you often have to wait for your own turn. It's as if they think that your whole interest in life is their particular offering. I've turned off much of it, although this is not a suggestion - just my preference. My wife loves automation on her computer and is quite happy to wait for it all to finish.

Always pop back and let us know the outcome - thanks

message edited by Derek


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