|Hi, I was wondering if anyone could give me a little insight into what happened tonight and what I might do about it. If it makes any difference, the only recent changes to my computer was the installation of a RAM upgrade.|
It has been a few weeks at least since I last used my scanner. Tonight I removed my external drive using the safely remove hardware function. After removing it and clearing off the scanner, I plugged the scanner in and then turned it on. This is how I usually do it - plug in, then turn on. Tonight, though, after I did, I got an entirely new error message.
The error message was: "Windows - No Disk
Exception processing message c0000013 Parameters 75b6bf9c 4 75b6bf9c 75b6bf9c"
I clicked continue, and it popped up again before disappearing. The scanner worked just fine afterward and I scanned in about four pictures. It also removed from the computer fine, using safely remove hardware just in case.
As I am typing this, about fifteen minutes after removing the scanner, my laptop just made the 'remove hardware' noise.
It is a Windows XP Pro SP 3 IBM Thinkpad laptop, recently upgraded to have a gigabyte of ram in addition to the 248 RAM it came with. The scanner is a Dell All-In-One scanner/printer that I have been using for a year or two now with no problems until tonight.