Solved New Audio Card Not Functioning

July 14, 2013 at 16:29:15
Specs: Windows XP Pro, 600mhz/ 640 RAM
I just put in a Creative Labs Soundblaster CX4870 and downloaded and installed the KX audio driver for it, and now I have no sound at all. I tried reading the literature for the driver, but it is over-whelming (This is my first audio card). I checked Device Manager in Windows, and it seems to be locating the card, but other audio devices are listed there too (probably my integrated audio). I have the new card selected. Why am I not getting sound (I ran the speaker check with the KX software, and there was no sound, and I get no sound from web pages or videos.
Can someone walk me through this?


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#1
July 14, 2013 at 17:21:13
✔ Best Answer
"Creative Labs Soundblaster CX4870"
Google doesn't reveal a CX4870, it does show CT4870 which is very old.

Post #4 here may help.
http://forums.windrivers.com/showth...

More drivers here, select the right one for your version of XP, 32 or 64bit.
http://support.creative.com/Product...

I use this tool, if the above info fails.
If all the other drivers are working well, leave them alone, only update the sound card.

SlimDrivers
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://slimdrivers.com/
Update your system drivers on the fly.
SlimDrivers is a software application that was designed in order to locate and get the latest drivers for your installed hardware.


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#2
July 14, 2013 at 18:28:57
Thanks, Johnw. It is, indeed, the CT4870, not CX.
The first post did the trick for me. I had to 1.) plug my speakers into the back of the card. 2.) enable surrounder.
I appreciate it.

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#3
July 22, 2013 at 16:32:31
Nice work vociferous, thanks for letting us know.

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