netgear wireless usb adaptor will not load

January 16, 2011 at 11:55:50
Specs: Windows XP
Trying to install driver for netgear wireless usb but error messga ecomes up saying 'unable to load' suptools.dll abort intallation.

Is it a windows issue and how do I correct please?

Thank you


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#1
January 16, 2011 at 12:13:27
Did you read the manual & follow the instructions? Usually the drivers need to be installed BEFORE the USB adapter is connected.

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#2
January 16, 2011 at 12:15:04
Hi & thanks. Yes I did I haven't connected the adaptor yet just ran the CD

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#3
January 16, 2011 at 15:15:06
Instead of using the CD which may contain outdated drivers, why not visit Netgear website and DL the latest drivers. That way you only get drivers appropriate for your operating system and not the full multi-system files that may be included on the CD.

Worth a try.

Goin' Fishin' (Some day)


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