Solved nero support Cannot access Cd database

March 17, 2013 at 07:32:58
Specs: Windows XP
I have had my internet connections checked by Virgin Media (my suppliers) and all e-mail and other internet functions are operating normally.
All nero copying functions are also operating normally but I have 100's of CD's to MP3 and the only thing that does not work with any well known CD is the CD database.
Please help

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✔ Best Answer
March 24, 2013 at 11:37:11
I have since found out it is not the CD_DB involved but the inabilty of Nero 7 Essentials Bundle to detect the tracks as MP3's when disc is inserted.
Nero 10 does this perfectly well but...it generated approx 1270 IDF files.
However, have since deleted all other 7 sub Nero programs of version 10 and seemed to have cured this.
But mystery remains why Nero 7 should suddenly stop recognising discs after all thses years of faithful reproduction.


#1
March 17, 2013 at 08:19:48
Is this a legal copy of Nero?

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#2
March 17, 2013 at 08:40:30
Not sure - although i do have key code

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#3
March 17, 2013 at 11:12:03
yes and it always used to connect direct to CDDB

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Related Solutions

#4
March 17, 2013 at 20:38:15
The Ahead corporation which makes Nero does a pretty good job of protecting its product. All sorts of things break on pirated versions. It also phones home occasionally to check if its legit so if it is a pirated copy, it might work fine for a while until it phones home.

The fact that you didn't know if it was genuine make me suspect it isn't. If it is a legal copy, try reinstalling it. If its not a legal copy, this could be why it broke.


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#5
March 18, 2013 at 13:41:16
Question: How did we get on the topic of the legality of his copy of Nero?

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#6
March 19, 2013 at 08:10:16
Read response #4, cracked versions of Nero or pirated keys for Nero can cause all sorts of problems.

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#7
March 19, 2013 at 08:40:26
Let me rephrase: Why did we start questioning the legitimacy of his copy?

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#8
March 19, 2013 at 15:13:43
Are you daft? What part of a cracked copy of Nero can cause problems aren't you understanding?

He is having an issue with the database not working. Nero is notorious for certain things not working in cracked copies, it's the first question to ask when your having Nero issues. Ahead does a very good job of breaking parts of the software in cracked versions for protection purposes. I don't know how they do it but I've worked on several clients computers with cracked versions of Nero and every one of them had something that didn't work right.

If you have anything constructive to add to help him other than question why I'm asking, please chime in.


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#9
March 19, 2013 at 16:05:51
Let me rephrase again: Why are you questioning the legality of his program, and not questioning the legality of everyone else who has a problem? I mean, is there an actual reason, or are you just feeling guilty for your pirated copy of Nero?

After all, you don't ask if ckay828 stole his notebook. You didn't ask rapsavage if he was running pirated Windows. You didn't ask if Tedfetea8 stole his iPad. It just seems like an awfully big assumption to make right off the bat.

Don't worry; I understand, Nero is a bloated program and no one likes it. Trust me, I'm there with you! It's still no reason to attack someone suffering from it. Especially since it's easier to say, "Change your CD Database to 'freedb2.org:80/~cddb/cddb.cgi'. How you do so depends on your version." Bam! Thread over! You just helped someone! Without attacking them! You didn't draw the attention of the biggest jerk on the site! Don't you feel good about yourself?(!)

No, no you don't, because you didn't do that at all.

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#10
March 19, 2013 at 16:14:08
No, personally I don't care if he has a cracked version, I wasn't attacking him at all, nor was I making an assumtion. but if it is cracked, there is a very high probability that that is the reason it is not functioning properly. If it is not cracked, then we can pursue other ways to fix it.

I did suggest in post number 4 that if it isn't cracked, he should try to re-install it. If I was attacking him, I would have posted something like "we can't help you with cracked software".

If you follow his other thread, it looks like he's also having issues with saving audio files to a certain format. I'm not sure if Nero is capable of saving to that format (never personally tried) but if it is capable and not doing so, another reason to suspect something wrong with the software.

And no, I don't have a pirated version of Nero or any other software. I actually like the Nero and have a legal copy of it.


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#11
March 24, 2013 at 08:45:44
No help whatsover -seems like i just stirred up an argument

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#12
March 24, 2013 at 09:18:45
What you call 'an argument,' I call 'Tuesday.'

That said, I'll quote post #9: "Change your CD Database to 'freedb2.org:80/~cddb/cddb.cgi'. How you do so depends on your version."

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#13
March 24, 2013 at 11:37:11
✔ Best Answer
I have since found out it is not the CD_DB involved but the inabilty of Nero 7 Essentials Bundle to detect the tracks as MP3's when disc is inserted.
Nero 10 does this perfectly well but...it generated approx 1270 IDF files.
However, have since deleted all other 7 sub Nero programs of version 10 and seemed to have cured this.
But mystery remains why Nero 7 should suddenly stop recognising discs after all thses years of faithful reproduction.

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#14
March 24, 2013 at 18:47:11
You're getting no help because you haven't given us any feedback on what you have tried.

You never answered if this is a legal key or not.
Did you try reinstalling the program like I suggested in post # 4?
Did you try Razor's suggestion in post # 9?

You could have corruption in the Nero program, it happens. That's why I suggested you reinstall Nero.


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#15
March 25, 2013 at 00:24:29
What is wrong with you - you dont read what i have written.
They are both legal copies (I did not pay for version 7 but it was given to me) and 10 I bought last year.
I already answered this.
Of course I tried re-installing this version - i would not bother you otherwise - I am not an idiot.
And yes I tried No 9. But further proof you do not read properly - If you read 13 again i have explained this is no longer relevant. It is Nero's recognition of the cd tracks NOT CD-DB (I apologise for that bit - but i thought that was how it recognised) that is at fault.

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#16
March 25, 2013 at 08:06:43
Yes, I have read what you have written.

In what post did you say you had legal copies? All you said when I asked if you had legal copies is "I think so, I have a key. You think so? that doesn't sound very convincing, you either do or you don't.

In what post did you say you did a reinstall? We have no idea of your level of expertise in this. If you did reinstal, tell us, we have no way of knowing what you have tried unless you tell us.

In what post did you say you tried changing the database? Granted this doesn't seem to be the problem but if you want help, let us know what you have tried.


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