need download help

April 22, 2010 at 19:36:41
Specs: Windows XP
hey guys, i have dial-up service and am an avid downloader. High speed is not offered where i live. My download speed dropped considerably so I ran a speed test and my upload speed is way higher than my download speed ex. dwld sp dropped from 44kbps to 30 kbps, upload speed went from 3kbps tp 373kbps. I contacted my ISp and they sent a list of things to do, completed all and no change. Please help, thank you

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#1
April 22, 2010 at 20:00:24
Where and how did you test the speed?
Some speed tests a quite bad.
You may try this test several times, because performance always differ a bit.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#2
April 23, 2010 at 15:45:44
Could not use speedtest.net, not sure why. I have adobe flash player 10. I have java, but I don't think I have the add-on for Firefox, just started using this browser 2 months ago, but here are 3 more test readings and the sites I used.

reviews.cnet - 45 kbps ( the only result it gave)
testmyspeed.com dwnld - 24kbps / upld- 43kbps
speakeasy.net(uses ookla same as speednet dwnld- 0.05mbps / upld - 0.23 mbps
I don't know whats going on!


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#3
April 23, 2010 at 15:52:55
Have you placed the mouse cursor on the yellow star shown in the map and chosen one of the entries in the upcomming small window?

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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Related Solutions

#4
April 23, 2010 at 21:40:23
had to redownload adobe, speedtest.net results dwnld - 0.05Mbps / upld - 0.12 Mbps. Ping was 793 I think, I've tried everything suggested to me except changing my access numbers, so what do you think? Here's the link if you want it.

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/792478185.png[/IMG][/URL]


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#5
April 24, 2010 at 02:03:48
If you ping your ISPs gateway, what pings (ms) did you get, when nothing else is running and no one surfes the internet?

If the ping time is also that high, you have to contact your ISP.
I had that problem in the past, where my ISP said, there was another customer also switched to my account.

The original poster should always write the last response !!!
Let us know, if the problem is solved !!!


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#6
April 25, 2010 at 08:30:10
Yeah I've tried all the advice given and no change, it must be on their end. Thanks for the help.

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#7
April 28, 2010 at 14:40:34
BTW, it was my access line, it took forever to get the ISP to check it but once he did, he said that the one I was using had a lot of transfer volume

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