my XP PC has no anti virus

November 27, 2011 at 05:50:42
Specs: Windows XP
my computer wont let me download anything

See More: my XP PC has no anti virus

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#1
November 27, 2011 at 06:30:01
Your best bet would be to download a program like Avast, or any free antivirus programs, from a working computer. Save it a jump drive or burn it to a disk and then install it on your computer.

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#2
November 27, 2011 at 06:59:04
Thanks for the reply Grasshopper, my pc is infected and wont let me download any antivirus...I keep getting not a valid win32 app... I have a reinstallation disk for windows operating system but i dont have the product key as windows was already installed when i bought the pc... could i find the product key some where on my pc ?

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#3
November 27, 2011 at 08:38:18
You can look around on the computer and see if there's a label with the # on it. Also look at any documentation you may have gotten with it when you bought it. As far as downloading anything, try booting into Safe Mode by tapping the F8 key at boot up. Once the menu appears, choose Safe Mode with Networking. Try downloading and installing in Safe Mode.

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Related Solutions

#4
November 27, 2011 at 11:35:41
First I would download the MalwareBytes freebie file on another computer then Install it "from a flash drive" on the dud computer. If it finds anything when run, let it remove it then get its data base updated then run it again. If it won't run then change it's exe to either cmd or bat (which applies to both the download and the mbam.exe program file).

I wouldn't rush into re-install without exploring other avenues first. After you have run MalwareBytes there is always the System Restore option.

If you can download it, this program will unearth the product key stored on the hard disk:
http://www.magicaljellybean.com/key...
You should obviously get this before re-install or it will be lost.

Can't help wondering why no Anti-Virus when there are at least three freebies around:
"Avast", "Microsoft Security Essentials", "AVG" - arguably in preferred order. Prevention is always better than cure.

Always pop back and let us know the outcome - thanks


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#5
November 27, 2011 at 19:14:18
I did try AVG and the program did download but when it came to the scan it stopped at 80% and was stuck there I waited an hour then shut the pc down. I also downloaded ad aware from a friends pc then from my flash drive to my pc and i got the invalid win32 app message. I haven't tried the safe mode option so i will give that a go right now. Hopefully I can download malwarebytes under safe mode and initiate a scan.

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#6
November 27, 2011 at 20:16:05
have just downloaded pc cleaner but it wont action till i register or buy online is this safe to do ? can i use a key generator ?


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#7
November 28, 2011 at 01:37:36
dave74, my 2ยข worth, IMHO you are infected with some sort of nasty (virus, worm/trojan, etc.?). First thing I'd advise is to clean your machine.
That means you need to use a friend's machine to download the appropriate software and run it from a thumb drive or disc that you can run it on your computer. After you've run it AND have a clean machine, I'd disable restore and run it again. Then re-enable restore. That'll prevent possible reinfection. Then there're a number of free AVs around to protect you in future.
HTH
Ed in Texas

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#8
November 28, 2011 at 03:33:57
am still having no luck here guys. even in safe mode it wont download any AV software free or otherwise. am thinking of putting it in the hands of a shop to sort out.or any i've downloaded from another pc. do you think my out of date AV will be able to be put back on my pc to scan ?


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#9
November 28, 2011 at 04:11:03
You can download free Rescue disks from a number of companies - Kaspersky and F-Secure for example (do a Google for them). You will need to create them on another computer - they are iso files which Nero & other cd software can understand. The resulting disks are Linux based and you boot from them to run the scans. Note that they also provide a file manager which I would urge you to use to recover any data whilst you have the chance. Running the scans can occasionally delete infected system files, so make sure you note which files are infected before you click 'clean'.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#10
November 28, 2011 at 09:47:34
Don't go for PC Cleaner. Only use programs that are recommended on here or some other reliable computer forum. There are many "magic fix-all" scams out there that don't work so avoid all of them. Often free programs do the job better if you choose the right ones. If not, it's a matter of tackling the problem so other way. Avoid too many experiments at this stage and stick to the advice already given.

Did you try installing MalwareBytes freebie via another computer? This is not a replacement for an AV but often finds what AV's miss. That is why I suggested it. It is only run on demand.

What outdated AV do you already have? If you want to change to a different one (such as Avast) make sure you stop the old AV working at boot up then uninstall it before adding another one.

Always pop back and let us know the outcome - thanks


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