I'll give you something to work on.
First right click your speaker Icon and open Volume control
and make sure your sound is not muted.
If you don't have a speaker Icon go to the Control Panel and check your sound
See if your sound has been stopped in Services Under
Start - Control Panel - Open Administrative Tools - Open Component Services - Click Services (Local) and Scrowl down the list to Windows Audio to see if it says - Started. If stopped
Left click Windows Audio and click restart. -
Right click Windows Audio - left click Properties - Left click Start
If the above doesn't work, go to control panel and open System Icon -
Hardware Tab - Device Manager - Click the + Plus sign for Sounds.......... -
Right click Realtek AC 97 (Or whatever Sound you have) - Left click - Update Driver.
To update you will need the CD that came with your computer
Or go on the Internet to download the drivers for your sound.
Find what sound your using. All Programs - Accessories -
System Tools - System Information.
Hewlett-packard Az208av-aba p6350z
◦CPU/Ram: 3 GHz / 5367 MB
◦Sound Card: Realtek High Definition Audio