My printer has suddenly stopped printing Word

Hewlett-packard Compaq dx2300 desktop
January 22, 2011 at 06:56:30
Specs: Windows XP
Ive a fairly new HP pc and an Epson Stylo Photo RX 685 printer. They have been getting on together fine unti a week or so ago when I became unable to print documents from Word. I can print from Wordpad and from Powerpoint, but not Word.

I've taken out and reinstalled the printer and printer driver
Made sure my printer is the listed default one
Ensured there is ink in the printer cartridges
Checked the memory and available disc space
Had my IT man in for two hours trying goodness knows what - he can't solve it

Can any one help please?

Sue


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#1
January 22, 2011 at 13:42:11
Try the repair tool in Word, refer your help file in Word.

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#2
January 23, 2011 at 09:58:59
I've done that, as has my IT repair man. Any suggestions they made were followed but it hasn't made any difference.I've had to resort to printing from my laptop which is a pain.

I read in one of the queries about this problem that someone mentioned print spooler - if my print problem is related to the print spooler, could anyone tell me how to check that out please?

Sue


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#3
January 23, 2011 at 13:32:42
Go to Start > My Computer > C drive > Windows folder > System32 folder > Spool folder > Printers folder. Then delete the contents of the Printers folder.
Close that, then go to Start > Control Panel > Administrative Tools > Services > Scroll down to "Print Spooler" and open it. Startup type: Automatic, click on "Start", click Apply & then OK.

Print Spooler
http://www.blackviper.com/WinXP/ser...
http://smallvoid.com/tweak/winnt/se...
Black Viper's BBS
http://bbs.blackviper.com/index.php...
Try changing the settings for the printer to print directly to the printer rather than spool jobs. To do this, select the Properties for the printer in question, select the Advanced tab, and then choose "Print directly to the printer."


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#4
August 28, 2011 at 18:15:31
I have a HP Deskjet D1400 printer that always stops printing black in Word before the cartridge is empty. I can change the color to blue and it will print. But in black it just goes through the motions. If I install a new cartridge it will work until that is half full, then prints blank pages again. Any other app will print black or whatever with the old cartrige.

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