my local area connection has gone

May 15, 2010 at 11:52:49
Specs: Windows XP
Hi i recently got bt internet for my pc but when i tried to install it, it kept saying it couldnt find the enthernet cable so i rung up bt and they told me i didnt have a local area connection and that i needed to get it put back on my pc how someone help me and tell how i could do that?

See More: my local area connection has gone

Report •

#1
May 15, 2010 at 12:47:37
Go to Control Panel > Network Connections.

Is anything showing there, if so what?


Google is NOT the only Search Engine!


Report •

#2
May 15, 2010 at 13:20:44
ye this is whats there:
Dial up
3connect

LAN or High-Speed internet
1394 connections

Thats the 2 thats showing up there


Report •

#3
May 15, 2010 at 14:26:19
Well the LAN seems to be present. Not sure how much I can help as I'm not familiar with BT Internet and don't know what they provide.

Does it come with a wireless router and if so is the computer with the problem cabled to the router?


Google is NOT the only Search Engine!


Report •

Related Solutions

#4
May 15, 2010 at 14:35:00
Ye it comes with a wireless router but im using enthernet cable but it wont detect it, its sayin there aint a enthernet cable plugged in so ye problem is between the computer and the router

Report •

#5
May 15, 2010 at 15:02:14
Well, it seems you have a LAN card and presumably the cable is plugged up properly. Only thing I can imagine is that there is something screwed with the LAN card software.

You could try this:

Right click My Computer > Properties > Hardware tab > Device Manager button.

Find Network adapters and expand it to show your LAN card entry.

Right click the LAN card entry then click Uninstall and reboot the computer.

This will allow Windows to setup your LAN card software again.


Google is NOT the only Search Engine!


Report •

#6
May 15, 2010 at 15:35:58
I did what you told me to do and the only thing under network adapter is "1394 net adapter" is that the one i need to unistall?

Report •

#7
May 15, 2010 at 16:42:55
HOLD OFF FOR A BIT


Google is NOT the only Search Engine!


Report •

#8
May 15, 2010 at 16:50:30
What u mean "hold off for a bit" ?

Report •

#9
May 15, 2010 at 16:54:34
Doesn't matter if you've already uninstalled the "1394" but I edited post #7 because I wanted you to wait while I checked up on something, if possible.

It seems the "1394 net adapter" is a Firewire device - NOT what you need for this issue. The other entry (Dial up 3connect) is for ADSL using a modem rather than a router.

What you are looking for is an "Ethernet Network Adapter" and, from what you say, that is not listed. It should be showing in "Control Panel > Network Connections". Do you know how to get into BIOS? It would be worth going there and checking that your Ethernet card is enabled. It is possible that it needs drivers from your computer manufacturer's website.

Presumably there are no other sockets on your machine which take the cable from the router?

The exact make and model number of your machine would be useful, also whether it is a laptop (which I suspect) or a PC.

EDIT:
I'm off until tomorrow evening (after midnight here in UK) - maybe someone else will join in. In the meantime it would be worth you checking with your computer manufacturers website. If you are unsure how to get into BIOS, that info will probably be there - it's a matter of tapping F2, or some other key, during bootup. While you are at it you could also check for Ethernet Network Adapter drivers.

Pop back with the computer spec anyhow, for either me or others.


Google is NOT the only Search Engine!


Report •

#10
November 2, 2010 at 12:13:58
CAn you help me? Because i have the same problem

The Local Area Connection isnt showing up and i cant make a network connections..

I havnt changed anything in my computer i got this problem after i got a virus in my windows 7 and i rebooted my whole computer with xp. i have also done what u said .. i went to device manage and all the adpater i find is 1347 or whatever it is..

I have also gone to my BIOS and there i have enabled everything that it invovles..


and yes i have a cable connection.. and the green light next to the cable lights green meaning that it is connected..


Report •

#11
November 2, 2010 at 14:13:37
vikhram
Please make a new post - no two problems are ever quite alike and that way you will get quicker and more focussed attention (this post is old).

I would remove your email address otherwise the spammers engines will find it and you will get junk email forever. We normally work on the forum anyhow. Best advice is "NEVER leave your email in open text on the web". If Google can find it so can the spammers.

How to know you are getting old 1:
If you can remember when radishes tasted of something


Report •

Ask Question