my laptop will turn on but windows will not open

October 18, 2013 at 11:23:45
Specs: Windows 7
my laptop will not run. It will turn on, but windows will not open.
it states that windows did not start successful. A recent hardware or software change may have caused this.
then goes to the windows page
then warning
unmountable--boot----volume

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#1
October 18, 2013 at 12:20:54
Hi ahart,

Please check if the system boots in Safe Mode.

Restart the system and tap F8 for advance boot options. Select Safe Mode and hit enter.

If system boots in safe mode, perform a clean boot to isolate the issue:

http://dell.to/17z4TAa

Thanks & Regards
Manshu S
#iworkfordell


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