My internet keeps dropping out, why?

April 5, 2011 at 12:28:01
Specs: Windows XP
System is XP service pack 3. Internet is IE.

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#1
April 5, 2011 at 13:21:32
What device are you using to connect to the internet ?

A DSL or ADSL high speed modem or combo router/modem (connects to a telephone line),
or a coax cable high speed modem or combo router/modem,
or what (e.g. a USB high speed modem wireless adapter that connects to wireless cellphone towers) ?

Is your computer's network adapter connected wirelessly, or via a network cable, to whatever device(s) connects you to the internet ?

Or - is your computer connected via a USB cable to your high speed modem or combo router/modem ?

If it's connected wirelessly
- which type of network adapter is it, if that applies - wireless B, B/G, or N ?
- what is the type of wireless on the other end of the wireless connection,if that applies - wireless B, B/G, or N ?
- do you have a strong signal between the wireless adapter and whatever it connects to, which is usually your own wireless router or combo wireless router/modem ?
.........

Wired network connections to the internet are a lot more reliable than wireless connections.

Wireless connections must have enough signal strength between your wireless adapter and whatever they connect to.

Wireless N connections to the internet (on both ends of the connection) are more reliable than wireless B or wireless G connections (on both ends of the connection, or one end of the connections is wireless B or G, the other is wireless N).

Coax cable modem connections to the internet are more reliable than DSL or ADSL modem connections.
..............

DSL or ADSL modem connections are affected by
- the amount of electric and electronic noise being picked up on the telephone line between your computer and where the DSL or ADSL device on the other end of the connection is, which is usually at the nearest telephone exchange
- the distance between your modem and where the DSL or ADSL device on the other end of the connection is - beyond a certain distance, e.g. 5km, you will lose the internet connection more often.
- the length of the cheap flat telephone cable between the modem and the wall plug - the shorter that is, the better - the longer it is, the more likely it is to pick up electric and electronic noise.
If you have no choice except to connect to a telephone wall plug a long distance away, use standard twisted pair telephone cable to the nearest wall socket inside the box, and at the modem end of the connection, a telephone jack to wires connection box, and a short cheap flat telephone cable to the modem.


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#2
April 6, 2011 at 08:07:00
Try to use this ping tool to troubleshoot your network problem, probably it could help.

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