My installations roll back

June 12, 2009 at 06:38:14
Specs: WIN XP Pro/SP2, AMD Athlon 64 X2 6000+
Hello All,

I have this strange problem that just cropped up not long ago. I had Microsoft Office 2000 installed on my computer and it worked fine. Not sure if this had anything to do with it but I had to do a repair install, well after that there were some features within Publisher that weren't available. I attempted to reinstall it and it would proceed to a point then I'd get this message that it couldn't write to such and such a registry key and to contact my administrator or change the permissions. OK, well I did that since I'm the administrator on my computer. After that it would just proceed to a point then roll back, the installation will not complete. The Office Suite worked at that time but a few days later the other application stopped working and when I attempted to reinstall them, I have the same problem. It installs to a point then the installation rolls back. I attempted to install Adobe Reader on my computer and it did the same thing, It proceeded to a point then the installation rolled back. I have an older version of Microsoft Office (Office 97) and it installed fine, although my documents created with the newer Office Suite won't open by just clicking on the icon. If I open, let's say Microsoft Word then choose to open a document then it does so, easily. I've chosen to open these file types with word in folder options, file types but it still does nothing.

I don't know if this has anything to do with it but I also have OpenOffice on my computer and it works fine and my documents will open in it. If I try to change the the program it opens with in “open with” it comes back “this action is only valid for products that are currently installed”.

Hey I'm lost and I need help, so..................HELP!!!!!!!


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June 12, 2009 at 10:27:25
Well sometimes when you have to reinstall a program such as office it looks in the directory in program files and in windows XP or above all the files left over in there are right protected, so when attempting to reinstall it can't replaces those files that it requires to install over, back up you user created files then delete the sub programs folder for office 2000 or rename it, then try reinstalling it.. That way there are not any right protected files that can't be replaced..

Note: don't delete your entire programs folder just the sub directory for where office 2000 was installed, even when you uninstall some files are still left over in there.. So it's best to remove it manually before reinstalling..

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June 12, 2009 at 12:04:00
Ask your administrator whether he has configured Roaming Profiles.
There might be a problem with even this Roaming Profile, so that the new profile from your pc never gets written back to the servers location.
Next time, you're rebooting, you'll get the old profile from the server and Office or any other program, that might have been installed, loses it's registry settings.

It's just a thought.

Please send a reply, if you solved the problem !!!

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June 12, 2009 at 13:09:18
What do you mean by "rolled back"?

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