my husband pc is blank no nothing

April 21, 2012 at 05:35:16
Specs: Windows XP
my husband turned on his computer and has a clean screa no it has no nothing and at the start it says its empty

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#1
April 21, 2012 at 06:00:26
More details are required. This link will help you to provide them: http://www.computing.net/howtos/sho...

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#2
April 21, 2012 at 07:15:58
That's like saying "my car won't start, what's wrong?" without providing any other details. We need to know the make/model of computer or the system specs, plus an explanation of any problems you were having prior to this "blank-out". Did you install anything recently, hardware or software?

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#3
April 21, 2012 at 10:59:37
its a windows xp not sure of ram or anything its just a blank screen no nothing look in start and it says its empty and h as avg security on it he says he hasn,t installed any thing new but said a few days ago it said he had a virus and and he clicked to have it cleaned and thats when he lost everything

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#4
April 21, 2012 at 14:33:47
Here is the problem. " few days ago it said he had a virus and and he clicked to have it cleaned and thats when he lost everything"

We don't know if he fell for an internet scam that seems to have a window pop up and then when you click on the fix button it screws up your computer. They want you to pay then to fix it.

Second is that it is a real virus.

I guess the most easy way is see if you can perform a restore point to a time before this.

Best way to fix this is to reload the OS from OEM media. Get a good security suite, apply all updates to the OS and learn and follow best practices to avoid this in the future.

Text, talk, drive...CRASH.

Hang up and drive @#$%^^


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