|Here is the problem. " few days ago it said he had a virus and and he clicked to have it cleaned and thats when he lost everything"|
We don't know if he fell for an internet scam that seems to have a window pop up and then when you click on the fix button it screws up your computer. They want you to pay then to fix it.
Second is that it is a real virus.
I guess the most easy way is see if you can perform a restore point to a time before this.
Best way to fix this is to reload the OS from OEM media. Get a good security suite, apply all updates to the OS and learn and follow best practices to avoid this in the future.
Text, talk, drive...CRASH.
Hang up and drive @#$%^^