my dell latitude d610 laptop is blocked

January 28, 2011 at 10:18:51
Specs: Windows Vista
just comes on with white screen black writeing password is protected by a authentication system

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January 28, 2011 at 10:23:03
it just comes on to black writing and says enter administrator password and when i do that is says retry

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January 28, 2011 at 10:38:13
This isn't the windows logon screen I take it? It sounds like its been set in the bios, but if its your laptop and you haven't done this you need to find out who has, and what password they've set. Otherwise you'll need to find out how to clear the CMOS to reset everything (probably need to at least partially dismantle laptop to do this, but it depends on model - I've not looked at any details of yours, but Dell do provide full service manuals online on their website)

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