my computer's firewall is grayed out!!! HELP!

August 14, 2010 at 22:45:01
Specs: Windows XP
well... my computer's internet suddendly didn't work when I just switched off the computer... the firewall is all grayed out... I tried to find "run" in my start menu.. but nothing there.. I even tried in properties-> customize and add the "run" icon... but there isn't... I tried to fix it myself.. but still no.. I'm so desperate about this problem!! it got to my nerves!! PLEASE HELP ME!!!!!!!

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August 15, 2010 at 04:18:50
junie, SWAG, possible you've got some sort of nasty (virus, worm/trojan, etc.)? Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely. In your case, you may need to run a cleaner in safe mode.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation) can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Ed in Texas.

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