my computer won't shut off completely

February 27, 2011 at 23:42:58
Specs: Windows XP professional, 2.79GHZ/1.00 GB of ram
I reinstalled windows xp professional on my computer,everything works fine,but when I shut it down it will turn on again. I have already unchecked automatically restart, under system failure and that doesn't help. The only way I can shut it off,so it won't restart is to press and hold in the power button until it shuts off.

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#1
February 28, 2011 at 01:29:13
hazer62, suspect there's another location marked for restart in your settings somewhere, but FWIW, Windows seems to have been plagued with shutdown problems of one sort or another since day 1.
I use a standalone shutdown proggie (for convenience) called 'Slawdog' (said to work on all versions). Get it free @:
http://www.slawdog.com/products/sma...
among other places. Works good and I drag/dropped the icon into my quick launch so it'd be handy for use. You might give it a try?
HTH
Ed in Texas

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#2
February 28, 2011 at 09:05:36
I will try Slawdog,I just downloaded it on the computer that i'm writing these emails on and I use this computer most of the time,but i've got another computer and it's the one that won't shut down completely,so as soon as I load it on that one,will let you know how and if it works.

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#3
February 28, 2011 at 13:58:33
Sounds like something didn't install properly and is trying to complete. Did this happen straight after re-install before you added any new programs?

Yes, there are a few shut-down issues but they don't usually cause restart. I use UPHClean from MS (which ensures all programs are killed before closure).

Please come back and let us know how you got on.


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#4
February 28, 2011 at 17:58:48
I don't really know if it wouldn't shut off completely after I reinstalled windows xp professional on it,as I was busy getting the updates for it and putting programs on it that I previously had on it. Maybe you can give me some further information on this UPH Clean from MS and what it does,by way of it's function on the computer.

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#5
February 28, 2011 at 21:08:34
It's here:
http://www.microsoft.com/downloads/...
Well worth a try but it might be that it is something that is starting up again rather than a shut down issue. You could see if there is anything weird in msconfig (startup tab).

Please come back and let us know how you got on.


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#6
February 28, 2011 at 21:32:36
The installation for UPH Clean is for windows vista not for xp according to the microsoft download page you directed me to.

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#7
February 28, 2011 at 21:34:18
Slawdog doesn't work it still restarts,as it did before !

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#8
March 1, 2011 at 01:06:48
hazer62, sadly, that about exhausts my limited knowledge on the subject. Think I'd start over thinking that either the installation or one of the subsequent 'add on' goodies went awry. Try shutdown after each step so you can identify the culprit. Maybe?
HTH
Ed in Texas

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#9
March 1, 2011 at 06:00:23
I will try what I can,as my knowledge is very limited and I might even try reinstalling the operating system,but first will wait to see if someone else comes up with something else.

Thanks for trying


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#10
March 1, 2011 at 08:34:36
If you re-install, as soon as Windows itself is up and settled, reboot to see if you are out of trouble. Assuming you are, maybe this is the best following sequence:

1. Turn off automatic Windows updates.
2. Set up your Internet connection.
3. Install your Anti-Virus.
4. Get SP3.
5. Get IE 8.
6. Get IE Cumulative Updates.
7. Turn on automatic Windows updates and get the rest.

This will ensure you don't have updates to updates and it also gives you the chance to reboot after each of the above have settled to ensure you are still OK. Of-course, I'm assuming you want SP3 and IE8.

Please come back and let us know how you got on.


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#11
March 1, 2011 at 10:13:39
This installation of windows xp professional comes with sp3 and yes I always install IE8 and when installing the first thing I do is to go to updates and start loading them,but the computer always reboots. The problem arises when I try to shut the computer down completely,it keeps rebooting and won't shut off unless I hold the power button in and shut it off manually.

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#12
March 1, 2011 at 11:02:36
Just spotted your #6. Nope it says UPHClean is for XP (and some others). In fact it says it should be uninstalled before upgrading to Vista - not required for that.

Re #11. OK, you must have a post SP3 Windows CD. Have you re-installed XP more than once and got the same result? If not then the install might have just screwed up somehow - these things happen (maybe a bit of muck on the CD). Follow what I said but omit the SP3 bit. That way if it happens again then you might get an idea what caused it.

Please come back and let us know how you got on.


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#13
March 1, 2011 at 16:37:03
I will take your advice under advisement,it will take me a while to get the computer back to where it is now with all the updates and such,but as soon as I do I will return to this web page and post the results.

Thanks for the information


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#14
March 1, 2011 at 16:56:30
OK Good luck with it.

Please come back and let us know how you got on.


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