My computer keeps shutting down by itself and then boots up

September 23, 2012 at 18:16:41
Specs: Windows XP
My computer keeps shutting down by itself and then boots up to the bootup screen. Windows XP. What could cause this?

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#1
September 23, 2012 at 18:40:00
I'll help to my best ability. Do you ever find yourself having problems powering the pc when you try yourself? Do you ever have to hit the power button more than once?

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#2
September 23, 2012 at 18:54:25
It can be caused by broken, disconnected, or misconfigured hardware, OR overheated hardware, OR a problem with an important part of the operating system, OR some other misconfigured software, OR the result of malware.

It's really important to get the full error code that flashes on the screen before the computer reboots, assuming the computer didn't reboot as the result of overheating. You can also check the System tab of Event Viewer (Start > Run > type: eventvwr.msc) for items with warning signs.

In addition, you can configure your computer NOT to automatically restart on a system failure so that you can view the whole error message. Read this article to learn how: http://www.computertechtips.net/28/...

Lastly, report details of when this first started occurring and any software/hardware changes you made around the time the problem first started.

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#3
September 25, 2012 at 08:07:29
Hi,

I would suggest you to do Flee Power.

In case you have Desktop, remove any 3rd party peripherals and power cord from your Desktop, press and hold the power button for 20 seconds to discharge any residual current inside the desktop.

In case you have laptop, remove the battery and charger/ac adapter/power cord from your Dell notebook, press and hold the power button for 20 seconds to discharge any residual current inside the laptop.

Hope this helps

Thanks & Regards
Debbie B
#iworkfordell


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