my computer has lots of problems

Hewlett-packard Presario cq61z with amd...
December 28, 2009 at 19:03:34
Specs: Windows XP
Hi - I need help desparately with my computer - it won't start up - when i turn it on - you see a black screen with white writing asking me to insert a disk - it did not come with a disk. I purchased it at Rent a Center a couple years ago - Compaq its maker said I need a new one - it is obsolete they don't make mine any more; the hardware is corrupt.

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December 28, 2009 at 19:46:10
Hardware does not become corrupt, software does. You need to repair your Windows installation.

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December 29, 2009 at 09:33:45
Have you chosen to boot from a disk in the BIOS settings by any chance? That would kinda explain it but it's tough to say by your description.

Can you even get to the BIOS menu or is it literally a case of switching on the computer and seeing that screen straight away?

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December 29, 2009 at 10:09:18
This is note book?

when you boot up and watch the screen do you see nay message "very " early on telling you which key or keys to press to enter setup/bios or whatever they call it...

Do not at this time do anything to actually reformat or otherwise afect what's on the drive at present... Folks need a little more infomatin from you and then may be able to help you resolve it - possibly without a re-install etc...

If you didn't get "any" disks with it - then possibly a restore (return to how it was when you received it) may be possible from of the hard-drive itself (without using any external CD/DVD etc...).

So do you get a (usually) brief message telling to press/use a key or keys to enter setup?

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December 29, 2009 at 10:35:48
A brief visit to HP (home of Compaq too) support area for your laptop does suggest it may be possible to order a recovery CD set for your laptop from them:

And if you go to:

and download the manual there... it's the one for your series of laptops. Way down its contents list is all about "Performing a a recoverny" - both using recovery disk(s) or a "hidden" partition on the hard-drive itself... One boots up and presses F11 for the latter...

But first post back about whether or not you can see a message telling you which key(s) to press to get setup (where you check/change boot-sequence).

Be very aware that if you do any form of recovery using either method... you are more than likely to lose "all" your personal files/data on the drive... To avoid this is relatively simple - and if you have things you don't want to lose... post back sharpish and folks will help you sort that out first... No point in losing files/data when they can be preserved...?

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