My computer does not always shut down

February 20, 2011 at 14:20:29
Specs: Windows XP
It will not shut down properly and sometimes I have to actually turn off the power

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#1
February 20, 2011 at 19:45:33
If you have loaded or re-loaded Windows from scratch, after Windows Setup has finished, you must load the main chipset "drivers" for your mboard to inform Windows about the ACPI capabilities of the mboard in order for Standby, Hibernate, wake on....., often Restart, and often Shut Down to work properly.

XP doesn't have the drivers built in for most things that first came out after XP was first released, circa 2001, and it doesn't have some of the drivers built in for things made before that.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.


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#2
February 21, 2011 at 00:46:34
Lou Ann, FWIW, Windows seems to have been plagued with shutdown problems of one sort or another since day 1. I use a standalone shutdown proggie (for convenience) called 'Slawdog' (said to work on all versions). Get it free @:
http://www.slawdog.com/products/sma...
among other places. Works good and I drag/dropped the icon into my quick launch so it'd be handy for use.
HTH
Ed in Texas

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#3
February 21, 2011 at 10:00:37
Downloaded from site you recommended and appears to be working now. Thank you

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#4
February 21, 2011 at 10:49:46
If you have not loaded the main chipset "drivers", you still need to load them for many other reasons. See response 1.

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