My computer books after several restarts

November 24, 2009 at 23:31:21
Specs: Windows XP
Hi, My computer having window xp starts after several restrats. After dectecting ide drive when loding page comes, it restarts again. this continue for 4-5 times and them it starts properly. Acutally before some day key board and mouse of my pc stoped working and I could not resove the issue. finally I bought PS2-USB converter and my keyboard and mouse could work properly and from that time this problem taking place.

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#1
November 26, 2009 at 11:52:31
Do you speak english ?

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#2
November 29, 2009 at 22:34:59
ya! fair english. Though I am not perfect. can you help me to repaire my computer. I have done some more practice with my PC and I come to know that there is some virus in memory. When I removed existing antivirus and tried to install Quick Heal, it responded that "the system is infected with worm.silly.gen and need to set a boot time scanner". But even after boot scan, and formating the computer problem survives.

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#3
November 29, 2009 at 23:19:33
pawanagrawal4u4u, you've put your finger on the problem. You have a WORM/TROJAN not a VIRUS. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.

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#4
November 30, 2009 at 01:31:08
Thanks Ed for your help I will definately try this today only. and give my feedback. Thanks once again

Pawan Agrawal
India


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