my brothers computer has crashed

January 27, 2011 at 13:50:54
Specs: Windows xp
My brothers xp has charshed and needs the disk to reboot but he hasn't got it. He does have his porduct key though. can i download something on disk from my computer?

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January 27, 2011 at 14:58:46
OK. The computer crashed, and upon reboot, did not work? I'm trying to make sense of this...

The product key (if an OEM or retail package) will not be of any use, if the disc is not with the product key. If you have a disc, however, you can press R once you've booted into the disc's environment, and repair Windows from there.

However, if you really need to reformat or restore the computer, I would highly recommend downloading and installing Linux. You can download LinuxMint from here:

Contrary to popular belief, Linux *does* run a lot of its own programs, and Windows programs as well. To run Windows programs in Linux, you can install Wine or you can even emulate Windows inside Linux using VirtualBox. Running Windows programs in Linux just takes more work, which is why it is not liked as much as Windows is. It is a really good system, and highly recommended, as it is legal like Windows, yet Linux is completely free. However, please note, I'm *only* recommending it. If you need Windows, go to the Microsoft Store and purchase a copy of Windows 7 to install and upgrade Windows on his computer.

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January 27, 2011 at 16:43:52
Borrow an XP Pro cd or buy one and do an XP repair.

Do NOT reformat and reinstall as you will lose all your current programs and data.

In general you want to do a repair install and NOT use the repair console.

Detailed instructions for a repair install are here He deals with all sorts of problems. He also describes how to create an XP disk with the service pack included easily.

If you can no longer do a repair install or find it too complicated, DO NOT reformat and reinstall as this will wipe you out and leave you with nothing but the operating system. You would have to reinstall all your programs and much of your data would be inaccessible.

Reimage can repair your system even if a repair effort fails if you can get to the Internet. It costs a little but it is well worth it to save your data. It takes about 30 minutes and preserves your programs and data. If you are not happy with the results, you don't have to pay and you can reverse any changes that it made. It's good for a year, there's 24/7 tech support and it repairs XP, Vista and Windows 7 too. More information here

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