mvove program to avast chestchest

July 2, 2010 at 08:17:22
Specs: Windows XP
hi,my antivirus is avast,executable files programs (e.g jet audio,sql server,visual studio and etc are moved to avast chest (quarantine).i do? and i disable avast then avsat is not enable,please help me

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#1
July 2, 2010 at 08:23:42
cryptic post.

you need avast running to unquarantine them


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#2
July 2, 2010 at 12:50:52
i do?
my system is very dangerous,please help me

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#3
July 2, 2010 at 13:52:17
did you by chance have norton installed BEFORE you installed Avast? If so and you didn't use the uninstaller from the Norton website, nothing will work properly on your PC.

Those files you mentioned don't just pop int the avast chest by themselves...YOU had to have put them there.
Try safe mode and remove them from quarantine.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#4
July 2, 2010 at 23:27:23
avast is not log on,i dont restore files in the chest

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#5
July 3, 2010 at 00:36:18
Do you have any anti-virus utility installed and actually running?

And again re' XPUser's question... Did you have Norton installed before Avast; and if so did you remove it properly - before installing Avast?

Generally it is advised that one cannot have two or more anti-virus utilities installed and running at the same time... Try it and you will get all manner of problems; and likely none of the installed anti-virus utilities will work properly - if at all...


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#6
July 3, 2010 at 21:19:47
no i dont installed antivurus utility befor avast,my antivirus is only avast,i put one dvd in the system and system is dangerous,and exexutation program files (e.g babylon.exe,jet audio.exe,visual studio.exe and etc)went to avast chest(quarantine) and programs not run.

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#7
July 3, 2010 at 22:38:01
Can you try going back to a restore point - one created before the problem arrived?

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