Solved mup.sys hangs in safe boot & pci.sys error while formatting

August 29, 2013 at 02:20:58
Specs: Windows XP
The realtek audio manager in my lenovo laptop gave me the option of a 'Microphone Boost'. My pc then hung and had to shut down using the power button.
Next my winodws won't load and I get a mup.sys hang while booting windows XP in safe mode.
When I try to re-install my windows XP I get the pci.sys error in blue screen.
Please help me out with either of the problems.

See More: mup.sys hangs in safe boot & pci.sys error while formatting

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✔ Best Answer
September 2, 2013 at 02:52:44
I have resolved the issue with the help of Hirens Boot CD which proved to be immensely useful.

I do not know how but my entire C drive had been wiped clean after the mentioned error, so I could not restore my PC. I was left with no other option than to re-install Windows. I used Hirns Boot Cd to copy my data from the system to a pen drive and then formatted windows.

The pci.sys error I was getting was because
I was trying to install XP SP1 when my PC had SP2.

Thanks for your help too

message edited by dirtydumpty



#1
August 29, 2013 at 04:00:17
Windows Freezes after Loading mup.sys during Boot Process
http://www.programmersheaven.com/us...

Pci.sys Error When Starting Windows
http://support.microsoft.com/kb/330181
http://support.microsoft.com/kb/319136

message edited by Johnw


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#2
August 29, 2013 at 04:54:20
More here.

Windows XP freezes at Mup.sys in safe mode
http://www.bleepingcomputer.com/for...

How to fix an XP\Win 2000 System that freezes after loading mup.sys while booting
http://www.techrepublic.com/forums/...
http://answers.yahoo.com/question/i...

A. User replied
http://answers.microsoft.com/en-us/...

GAURAV SHARMA Apr 14, 2010 08:53PM
http://en.kioskea.net/forum/affich-...

message edited by Johnw


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#3
August 29, 2013 at 05:25:04
Doesn't help much. I have a laptop and the post mentions to check faulty hardware and remove them one by one. Is it possible to remove a microphone from a laptop? (which I suspect to have caused the problem)
How to check if my hard disk has been damaged. will the diskchk suffice in my case?
I can not reach the command prompt and my laptop does not boot..

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Related Solutions

#4
August 29, 2013 at 05:41:59
"When I try to re-install my windows XP I get the pci.sys error in blue screen"

How are you going about the reinstall? You should be wiping out the existing Windows partition, create a new one in the unallocated space, THEN format. And you didn't state which type of HDD you have but if it's a SATA drive, you're going to have to jump thru a few hoops to get XP to install.

http://www.computing.net/howtos/sho...


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#5
August 29, 2013 at 07:23:36
Yeah, I have a SATA HDD. When I boot from the XP cd, windows starts to load the files and before reaching the screen where it is asks to repair windows or format a partition, I get the error :
'pci.sys- Address F748EOBF bsae at xxxxxxxx, Datestamp xxxxxxx'

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#6
August 29, 2013 at 10:10:42
XP doesn't support SATA unless the drivers are installed. Look at the How-To link at the bottom of my other response.

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#7
September 2, 2013 at 02:52:44
✔ Best Answer
I have resolved the issue with the help of Hirens Boot CD which proved to be immensely useful.

I do not know how but my entire C drive had been wiped clean after the mentioned error, so I could not restore my PC. I was left with no other option than to re-install Windows. I used Hirns Boot Cd to copy my data from the system to a pen drive and then formatted windows.

The pci.sys error I was getting was because
I was trying to install XP SP1 when my PC had SP2.

Thanks for your help too

message edited by dirtydumpty


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#8
September 2, 2013 at 03:25:38
Nice work, you got there eventually.

Hiren's fix was posted by Alesh Apr 15, 2010 03:15PM in the link I gave you.
http://en.kioskea.net/forum/affich-...


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