ms outlook express slow reply feature

November 22, 2009 at 17:13:55
Specs: Windows XP
When I click reply to an email, the reply window is very slow to come up and the mouse icon remains inactive for a while. I have windows xp and broadband. what to do?

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November 22, 2009 at 20:47:25
robinro, define 'slow'. Several seconds falls in the 'normal' range, but several minutes might indicate a problem.
The first thing that comes to mind is a file called 'index.dat'. A common ailment is a file called 'index.dat'. It gets read every time and can take quite a while if it’s too bloated. It's like a log file and keeps a record of every site you visit on the web. Empty, it's 32K, but it can grow HUGE. It's a protected file and can't be deleted by normal methods. CCleaner (free @: can get rid of it when it’s ticked (not to worry, it gets rebuilt EMPTY on the next boot.). May not be your deal at all, but won’t cause any harm to try.
Ed in Texas.

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