Solved Mouse works but does not move on the screen

August 16, 2011 at 12:41:33
Specs: Windows XP
A few minutes after start-up my mouse-pointer (PS2 mouse) stays on its last position on the screen. I can still use my mouse but I can't see it moving on the screen. When I move the mouse the mouse-pointer stays where it is on the screen but I can see the Windows-menu-items changing when I hover them. And when I click them it has the normal behaviour. Of course its impossible to work this way. Anybody any idea what is going on and how I can solve this?

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✔ Best Answer
August 16, 2011 at 14:00:38
Safe Mode means you are running with minimal drivers, so a driver issue is likely.

From Safe Mode, expand out the mouse entry, right click it and use the Uninstall or Delete button. Restart the computer and it will pick up the mouse software again. This sometimes cures issues.

Sure, if it comes to the crunch and the problem is recent then use System Restore as suggested.

Always pop back and let us know the outcome - thanks



#1
August 16, 2011 at 13:10:29
New one on me.

Does it work in Safe Mode (tap F8 while booting and select Safe Mode)?

If you can somehow type devmgmt.msc in the Run box then it would be interesting to know if there are any errors showing in the Mouse entry.

Always pop back and let us know the outcome - thanks


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#2
August 16, 2011 at 13:38:37
Try a restore point.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#3
August 16, 2011 at 13:47:41
In Safe Mode the mouse works fine. No problem at all.
devmgmt.msc doesn't show any problem on the mouse.

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Related Solutions

#4
August 16, 2011 at 14:00:38
✔ Best Answer
Safe Mode means you are running with minimal drivers, so a driver issue is likely.

From Safe Mode, expand out the mouse entry, right click it and use the Uninstall or Delete button. Restart the computer and it will pick up the mouse software again. This sometimes cures issues.

Sure, if it comes to the crunch and the problem is recent then use System Restore as suggested.

Always pop back and let us know the outcome - thanks


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#5
August 16, 2011 at 14:28:01
Hi Derek,

Before I saw your answer I was already trying the restore point suggested by Jefro.
This solved the problem!
Many thanks to both of you!
Let me know if you are in Bruges. I buy you both a Belgian beer!


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#6
August 16, 2011 at 15:15:19
Well done and thx for popping back to let us know. A virtual beer will do LOL.

Always pop back and let us know the outcome - thanks


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#7
August 17, 2011 at 13:50:52
Thanks. I'll be there next week as a matter of fact.

Where will you be?


Just kidding.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#8
August 17, 2011 at 14:48:01
Under the table.

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