mouse pad on laptop frooze; can't use compute

February 20, 2011 at 16:20:15
Specs: Windows xp
have a dell d400 and love it. today mousepad just stopped working. when i turn off by pressing power button it hibernates. when i turn it on, mouse is in same position next to the logged on icon. already clicked on alt del and also tried fn f9 and didn;t work either. pls help

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February 20, 2011 at 17:00:57
tap f8 and get into safe mode. In safe mode check the power settings so that when you depress the power button it shuts down. At least that way it can reboot fresh. Then look in the event viewer to see what errors you have.

Also try an optical usb mouse to see if that works for you.

Some HELP in posting on plus free progs and instructions Cheers

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February 20, 2011 at 18:37:47
Usually if you hold down the power button for at least 4 seconds the mboard will shut off (depends on a bios Setup setting but that's often the default) , then you can boot normally and the mouse should work.

OR, if Windows works fine otherwise, use the keyboard shortcuts...
Press the Alt - Ctrl - Del keys at the same time, then press the Alt - u keys at the same time , then type u for Turn off, or r for Restart

If your touchpad mouse cursor won't move when you start or restart the computer, most laptops have a key combo that toggles the touchpad on / off - see the Owner's or User's manual.
E.g. For a three year old Acer laptop I have, that's Fn + F7 - the F7 key has a blue icon that looks like a tiny touchpad with a hand with an outstretched finger over it.
You could also try toggling that when the cursor freezes.

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