Solved mouse moves but i cant click anytihng

Dell Inspiron 15 15.6” black...
July 12, 2012 at 14:16:00
Specs: Windows XP Service pack 2, Intel Pentium Dual CPU 1.60GHz / 1.99 GB
When i start up my computer, it takes a long time for the task bar to load. When it does load and i try to click on an icon, it disappears and i can't click anything else. I also noticed that when I insert
a usb drive, icons disappear and i cant click anything else. Is this a computer lock up, or something else? Can someone please help?

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✔ Best Answer
July 13, 2012 at 14:08:48
Hi LexMarkz,

I am Makarand P from the Dell Social Media and Communities team.

With regards to your issue, i feel it could be a spyware problem which could be tracking the movements of the mouse and clicks. Try using Super anti-spyware to remove all the spyware. Also if this is a laptop computer, you could update the touch pad drivers and also check in device manager for the mouse option. Check whether it has a yellow exclamation mark beside it which indicates a problem either with the device or its driver. Super anti-spyware is a freeware and can be downloaded from www.download.com.

To make your computer faster, click start and type"msconfig" and click on the startup tab and remove check marks from all items except Intel services and Microsoft services. This should ensure speedy boot up time.

Alternatively try running a scan of malware-bytes to check for any other virus. This is also a freeware. To clean up junk files, also run a scan of Ccleaner.

Kindly revert for further clarifications,

Thanks and regards,
Dell_Makarand_P
Dell Social Media and Communities Responder.
www.facebook.com/Dell
www.twitter.com/#%21/dell
www.youtube.com/playlist?list=PLE21F49ACD1A6B608&feature=plcp



#1
July 12, 2012 at 16:06:07
Long time to load might suggest some driver issue or faulty data on hard drive or such.

I guess you could try a different mouse first.

Google is evil


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#2
July 12, 2012 at 16:51:49
Im positive that the mouse isn't the problem, because it still move, i just can't click anything.

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#3
July 12, 2012 at 18:33:55
How do you know the mouse is good?

Google is evil


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Related Solutions

#4
July 12, 2012 at 20:14:07
because it works well on my laptop, and i've tried a different mouse and still nothing.

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#5
July 13, 2012 at 08:55:35
Might consider either a restore point to a time when it worked well. Think about a clean reload. It never hurts, always seems to fix the issue. Be sure to apply all service packs, a good security suite and use as many best practices as you can to avoid malware.

Google is evil


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#6
July 13, 2012 at 14:08:48
✔ Best Answer
Hi LexMarkz,

I am Makarand P from the Dell Social Media and Communities team.

With regards to your issue, i feel it could be a spyware problem which could be tracking the movements of the mouse and clicks. Try using Super anti-spyware to remove all the spyware. Also if this is a laptop computer, you could update the touch pad drivers and also check in device manager for the mouse option. Check whether it has a yellow exclamation mark beside it which indicates a problem either with the device or its driver. Super anti-spyware is a freeware and can be downloaded from www.download.com.

To make your computer faster, click start and type"msconfig" and click on the startup tab and remove check marks from all items except Intel services and Microsoft services. This should ensure speedy boot up time.

Alternatively try running a scan of malware-bytes to check for any other virus. This is also a freeware. To clean up junk files, also run a scan of Ccleaner.

Kindly revert for further clarifications,

Thanks and regards,
Dell_Makarand_P
Dell Social Media and Communities Responder.
www.facebook.com/Dell
www.twitter.com/#%21/dell
www.youtube.com/playlist?list=PLE21F49ACD1A6B608&feature=plcp


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#7
July 14, 2012 at 12:06:22
Thank you so much!!!

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