Missing XP Files...?

Dell Inspiron 1545 laptop (black)
November 21, 2011 at 15:25:13
Specs: Windows XP, 1.25G
Hello Everyone,

For the past month i was experiencing wireless connection problems on my laptop. Upon trying to diagnose and fix the issue i realized that there were several files missing on my laptop however the only one i can remember is the msiexec.exe. I tried restoring my laptop to a previous point several times but was unsuccessful. However, as a result for some reason now i can no longer log into the internet. My wireless connection icon on the tray has disapeared and when i double click on the Internet Explorer icon nothing happens. I ran a malwarebytes scan which yielded 5 trojans. I also ran Avast Virus scan which yielded two viruses.

Can anyone assist fix my laptop?

Any assistance would be greatly appreciated.

Thanks


See More: Missing XP Files...?

Report •


#1
November 21, 2011 at 18:03:33
Did you update malware & avast before you scanned? If not, update & scan again.

How do you know when a politician is lying? His mouth is moving.


Report •

#2
November 22, 2011 at 00:08:21
NOTE---
Using System Restore too many times can cause
more harm than good. After doing a restore
that does not fix a problem, then UNDO the
Restoration, and try another restore point, or
just do the UNDO.
------------------
Try System File Checker:
Do Start, then RUN, then type:

sfc /scannow

note space between the c and /
Have XP CD in your drive.
http://support.microsoft.com/kb/310...
Information about SFC

How to use the scannow sfc tool in Windows XP
http://www.updatexp.com/scannow-sfc...


Report •

#3
November 22, 2011 at 02:13:50
Guapo, yes both the malware & Avast definitions were up to date.

Chuck 2, I tried system file checker twice to no avail.

Additionally, I tried repairing the windows XP files using the windows XP cd repair option. However upon completion of the repair the laptop boots up but doesn't make it to the desktop. Instead it just keeps restarting. Right before its suppose to get to the desktop, it restarts itself again. This is so frustrating.


Report •

Related Solutions

#4
November 22, 2011 at 05:26:34
If you can get to safe mode, uncheck automatic restart in system properties, startup & recovery.

How do you know when a politician is lying? His mouth is moving.


Report •

#5
November 22, 2011 at 15:49:53
guapo, i tried but once i select the safe more option i get a pop up that reads "Windows XP Setup cannot run under Safemode, Setup will restart now."

Report •

#6
November 22, 2011 at 16:01:09
I'm talking about safe mode without the CD. Start the machine & press F8. Then choose safe mode from the list.

How do you know when a politician is lying? His mouth is moving.


Report •

#7
November 22, 2011 at 17:24:32
Thats what i did (without the cd) and got the message; ""Windows XP Setup cannot run under Safemode, Setup will restart now."

Report •

#8
November 23, 2011 at 06:47:10
Try safe mode with command prompt. If you get to the command prompt, run:

netsh winsock reset catalog

How do you know when a politician is lying? His mouth is moving.


Report •

#9
November 23, 2011 at 16:28:55
When i do that i get, "Windows could not start because the following file is missing or corrupt:

\WINDOWS\SYSTEM32\CONFIG\SYSTEM


Report •

#10
November 23, 2011 at 19:01:58
Reset the BIOS to defaults. Sometimes that works.

How do you know when a politician is lying? His mouth is moving.


Report •

#11
November 28, 2011 at 16:10:51
Hey Guys,

After several unsuccessful attemps to fix the issue, I bit the bullet and reformatted my pc. Thanks for all the feedback. Please close this post.

Thanks


Report •

Ask Question