Microphone will not work (Have tried everything)

May 4, 2012 at 20:15:04
Specs: Windows XP
I am about to bash my head off a wall... I have been trying to solve, troubleshoot, and figure out the problem for about 5 solid hours without moving. All i have accomplished is chaining a pack of cigarettes and aggravate myself.

Problem: Microphone will not work

Before everyone blows up about how it is probably muted, it isn't selected, or my headset doesn't work save yourself the carpal tunnel because i have tried all of those things. I have tried uninstalling re-installing ac97 several times. Another problem is that AC97 only recognizes itself as a device for any type of audio (recording, playback, or whatever else) I have found NOBODY with this problem online. It all started around 5 when i finished my Rosetta Stone download, and realized i have never had to use a mic on this computer. Unfortunetly I sold my XPS laptop which had both an onboard mic and worked well with a plug in. So maybe you all will have some ideas, but (not to be rude) I have probably read about it and tried it already. Thank you in advance to the one person out there who may be able to solve my issue (This is a VIA Desktop btw)

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May 4, 2012 at 23:43:19
Well since you have asked so nicely and kindly offered us advice on preserving our healthy wrists there seems little for us to add.

I would only say this however. If you want help then the first thing you should tell us is the exact make/model of the hardware/motherboard/soundcard involved. Someone will probably correct my misapprehension but I thought VIA made chipsets not complete systems and saying you have a VIA desktop computer tells us nothing useful. Is the system an OEM name-brand thing or did you custombuild it? Did you install the operating system or was it pre-installed ?

If you cannot get the onboard soundcard ( if thats what you have) to recognize/respond to a mike being plugged in then you might like to consider getting a PCI soundcard or perhaps even a USB webcam with it's own inbuilt mike.

Goin' Fishin' (Some day)

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May 5, 2012 at 06:26:14
I find (just my two cents) when not going forwards the best thing to do is just walk away,,,,,,,,,,clear your mind. The answer always seems to then come.

Also the simplest answer is usually the correct one. My first thoughts are, is it plugged into the right hole (3 choices) and is the connector the right one.

If this is a port in the front, is it active?

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May 5, 2012 at 07:57:47
To add to the above comments I would say that obviously you haven't tried everything or the mic would be working.

Without a full model number we can only speculate but I would guess that you don't have all the correct drivers installed. If you have HD sound the port are programmable and that needs to be done before anything will work.

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May 5, 2012 at 13:05:13
Apologies if I was rude, but at that point I very frustrated with the whole problem. That being addressed let me respond to the may or may nots.
Yes it is plugged into the right jack, yes I have tried the front port and the back. Yes it was store bought, and the only upgrade made was to put a PCI bridge for the wireless adapter. I have Astra32, but I am not sure how to copy the page of System Summary.

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May 5, 2012 at 16:22:19
You still have NOT posted a complete model number.

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May 6, 2012 at 11:35:25
There are many different AC '97 devices with drivers that may appear to work correctly with your hardware but which may actually not.

When you go into Device Manager, have you tried deleting the Multimedia Device?

Then reboot. Then right-click on ("Update Driver") and use Windows Update to search for *updated* driver?

The VIA website is here and should most definitely have the device drivers for your hardware:



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