Solved Lost sound after installing system mechanic

June 10, 2012 at 13:59:15
Specs: Windows XP
Lost sound, have SB Audigy 2 (WDM) as listed sound hardware
but says (DF00) in other areas not sure how this happened

See More: Lost sound after installing system mechanic

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✔ Best Answer
June 11, 2012 at 12:36:00
Sounds as if its a bit of a mess so maybe you have the best idea. Sometimes trying to fix a computer with help from afar doesn't work out and hands-on is the only way forward.

The big gun is usually to do a complete reload of the system (or manufacturers restore) and maybe your guy will opt for that. New computer is a very definite fix tho LOL.

Thx for feedback anyhow and sorry we couldn't help you get humpty back together again.



#1
June 10, 2012 at 15:59:19
"says (DF00)"

Are you sure you didn't make a typo ?

I recommend that you uninstall System Mechanic in Add or Remove Programs in Control Panel.


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#2
June 10, 2012 at 16:26:20
Nop not a typo. I did uninstall system mechanic and it did not solve the problem. I also did a system restore from the dat B4 and that did not solve the problem. I tried to load the CD with the driver but it asks for the SB CD which I do not have .

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#3
June 10, 2012 at 16:44:52
Forget Sytem Mechanic. I've seen too many disasters after folk have used that program.

Go to "Device Manager" and Uninstall your sound driver, then restart your system. It will then "find new hardware" and restore the drivers.

If that doesn't help see if you can get an updated driver for your sound from here:
http://support.creative.com/

Get advice with any driver other than that provided by the suppliers above or your computer manufacturer. Many drivers on the net are dubious.

Unfortunately sound issues can often be more tricky to solve that one might think.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
June 10, 2012 at 16:49:57
Thanks Derek, I'll give it a try.

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#5
June 10, 2012 at 16:51:55
I was editing my post when you responded - give it a quick re-read.

Always pop back and let us know the outcome - thanks


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#6
June 10, 2012 at 17:01:53
Thanks again, I saw the whole thing the first. I got 3 grand kids running around me right now. I'll give it a try in a while.

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#7
June 10, 2012 at 17:48:03
I have no idea where you're getting DF00 from. It's not a standard Windows error.

You need to explain under which circumstances you get the error, and if there is more to the message, quote the whole message.

You DO have the speakers plugged into what I assume is the Creative PCI card's port that's installed in a slot space, NOT the jack for the mboard's onboard sound ?
If you are plugging in a single pair of speakers the jack for that is lght green.

If you DO have a Creative PCI card, that must be selected as the default sound device in Control Panel - Sounds and Audio Devices - Audio tab.

The sound adapter you installed the software for last becomes the default device, but you can change the default device there if you need to.
..................

You probably don't need to re-install the software for the Creative card - there's probably something minor wrong.

However, how to do that properly....


If the Creative sound adapter is on a PCI card, there is a t model number printed on the surface of the board. SBxxxx, e.g. one I have here is SB0350
There may be a label on the back of the card that also has that. If the model on the label is different go by that.
If you search on the Creative web site with your model number, only the correct drivers for your model will be listed.

Note that some software listed is an update that requires the original version to have been installed already - click on more info or similar for the details.

Uninstall the software for the card listed in Control Panel - Add or Remove Programs.

Restart the computer.

DO NOT install anything if Found New Hardware pops up for the card.

Go to Device Manager.
E.g. RIGHT click on My Computer - Properties - Hardware - Device Manager
Open up Sound, video and game controllers.
RIGHT click on the listing for the Creative sound adapter if it's still there, and select Uninstall.
It will take a while for that to finish - that's normal.

Restart the computer.

DO NOT install anything if Found New Hardware pops up for the card.

When the desktop screen has fully loaded, run the drivers installation you got from the Creative web site..

NOTE that the Creative drivers installation file determines which language to use while installing the software by finding the Locale setting, which is shown in System Information on the right on the first screen you see.
(e.g. Start - Run - type: msinfo32 , press Enter)
If the language is wrong for the installation program, I can tell you what to do about that.


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#8
June 11, 2012 at 05:04:54
Just use System Restore to go back in time prior to installing the Crapware System Mechanic..

Googling is quicker than waiting for an answer....


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#9
June 11, 2012 at 09:52:21
Re #8

That would have been my first thought too but OP had already tried (see #2).

Always pop back and let us know the outcome - thanks


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#10
June 11, 2012 at 10:10:11
It was worth trying, but System Restore doesn't back up everything.

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#11
June 11, 2012 at 11:51:46
My system is all screwed up now. most restores are gone. and trying to do some of these down loads. others things have come into the system like some crazy mail systems. . Thanks all. I'm just going to take it to a computer guy down the street or get a new computer as this one is 10 years old anyway

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#12
June 11, 2012 at 12:36:00
✔ Best Answer
Sounds as if its a bit of a mess so maybe you have the best idea. Sometimes trying to fix a computer with help from afar doesn't work out and hands-on is the only way forward.

The big gun is usually to do a complete reload of the system (or manufacturers restore) and maybe your guy will opt for that. New computer is a very definite fix tho LOL.

Thx for feedback anyhow and sorry we couldn't help you get humpty back together again.


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#13
September 23, 2012 at 08:48:03
I just purchased the System Mechanic and installed in on my laptop which is running Windows 7. However, I found out that my sound card would not work and I had no sound. I uninstalled the program and updated my sound card. I found out the real problem was that I accidentally allowed the program to take my sound card out of the start up. Here is how it happened: When you first run the analyzer for the program, it will tell you all that it found wrong with your system. One of the items states that there are (X) amount of unwanted items in your start up. After you click on the "review" button, you are allowed to pick the items you don't want starting when Windows starts. DO NOT TAKE YOUR AUDIO OR SOUND CARD, OR ANY SOUND FILES OUT OF YOUR START UP. This will cause your sound to mute and you cannot get it back unless you uninstall the program.

If you should need to uninstall the program, go to the Control Panel and Uninstall, and look for iolo/system mechanic. Do not look for System Mechanic, because it is not listed under that.

This program is excellent and it does work. My computer loads much faster and you can actually see that this program is doing the work. When booting up my laptop running Windows 7, it stops at the DOS area (black and white) screen, and does a scan of the system.

My desktop computer kept crashing and wouldn't load Windows Vista at all. It would get to the blue and white screen and just hang. I had to keep doing a hard boot and reboot to try and get back into Windows. System Mechanic fixed all of the hard drive errors, and registry errors, and now my system not only loads, but way faster.

Hope this review helps someone understand this program much bette


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#14
September 23, 2012 at 08:54:23
Hi

Read my post on how to fix the problems with your computer if you installed System Mechanic. I also have a desktop computer that is about 10 years old, and it kept crashing and wouldn't boot into windows at all. Once I got it to boot into windows, I installed the System Mechanic and it fixed the errors on my hard drive, and the registry errors, and now I don't have any problems with my system at this time.

One of the biggest problems I found was that, when you click on "unwanted items that load when Windows starts" and do the review, if you take any of your sound card or sound files out of the start up, it will cause major problems for your system. Do not stop any sound files from loading. Another thing, update your sound card by going to your computer manufacturers web site and downloading an updated sound card driver.


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#15
September 23, 2012 at 10:13:07
I finally did get my sound back by downloading an updated sound card driver. it took my about 20 times over three weeks before I did it right.. I now find out that my SKYPE does not work. I reloaded it but still says something like can't get to internet. But I am already on the internet. So now I am tackling that problem now when I have a free moment. I will figure it out And I will look at start up to see if anything is wrong there.

thanks guys.


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#16
September 24, 2012 at 08:33:29
Uninstall the system mechanic mechanic that you have installed. Then try to update the driver installer of your sound controllers using the Device Manager. Start button>Start Menu>Control Panel>System and Security>Device Manager after that try to see if you can see warning icons. Then Righ-click and go to properties and try to update installer.

http://www.techyv.com/questions/sys...


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