Lost picture print layouts (4x6, 5x7, 8½x11)

December 2, 2011 at 14:09:52
Specs: Windows XP
I have added Norton to my machine and since doing so, I have lost all of the options for printing variuos size and combinations of pictures. I no longer have the options displayed in the diaglog box when printing multiple pictures. What to do????????????
I forgot to mention these problems are related to the Windows Picture and Fax Viewer system.

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December 2, 2011 at 15:17:34
Quite candidly the first mistake you made was installing Nortons which historically has caused a multitude of problems in a variety of machines over time. I would use the Nortons Removal Tool (available on the Norton site) to remove it and then restore to a point prior to installing Norton. Re-install the Picture and fax viewer facility and then download and install Microsoft Security Essentials which is a free and very efficient virus programme.

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