lost an accoutn

Gateway Dx4831-01e mini-tower desktop
April 26, 2010 at 11:05:54
Specs: xp pro, 2.0 80m
friend has desktop that had an admin account and guest account. she added another admin account about a week ago to keep some things private. today, when she turned it on only the new admin account and guest account were visible. tried to do sys restore from new account, but no luck. i went to safe mode and both admin accounts appeared, but i couldn't run sys. restore in that mode. also can't delete the new admin account. she can access her files from old account in safe mode, but hate to save all the files on flash and reinstall xppro. anybody have any suggestions? thanks,


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April 26, 2010 at 12:01:25
It is normal when a real user account is created that the default admin account does not show.

Doing a system restore is completely unnessesary. Nothing is broken.

I forget off the top of my head by you can configure the welcome screen to also have the default administrator account show if that is what the user desires or at the welcome screen just do a control alt delete and you will get a logon box.

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April 26, 2010 at 13:17:41
control alt delete did the trick! thanks, much.


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