Solved login screen do not have the password

October 5, 2011 at 12:05:08
Specs: Windows XP
login screen does not let me get in the computer can get in safe mode but login keeps on showing up.

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✔ Best Answer
October 6, 2011 at 14:24:55
Tell us your Service Tag "number" !

See the beginning of response 3.
..........

"I failed to mention that the login screen ask that you use crt+alt+del to get to a menu that u use a username and password. "

Are you SURE it's got XP on it ?
I've seen exactly that for a Windows 2000 installation, but I've never seen that for an XP installation
I've ony fiddled with two 2000 installations.
One I installed myself - it didn't have that.
The other one had that. I have no idea what causes it to work that way.

In Win ME back to Win 95 you could choose several different Logon methods in the Network Properties - each one resulted in a different Logon screen.
I assume it's some sort of alternate Logon method you're seeing, but I have no idea where you set that in XP (or 2000). .

If there is no Administrator user liisted that has no password
(NOTE that there may be a drop down list box you need to click on to see other than the default user), then you need to either
- install Windows from scratch from an XP CD
- or - try searching the web for programs that can find existing Windows user passwords or delete existing Windows user passwords so you don't need one.
I DO NOT know of any way of doing either of those things if you can't access Windows from at least one user's profile that has administrator privilieges ( is set to be a Computer Administrator).
.........

" It is in AHCI mode..."

Whether the bios Setup has the SATA drive controllers in AHCI or SATA mode isn't an issue unless you need to use the XP CD (or the 2000 CD) to install Windows from scratch, or to run a Repair installation of Windows (XP).

If you DO need to do that, you need to
- change the SATA drive controller mode in the bios Setup to an IDE compatible mode of some sort

- or - Press F6 near the beginning of Setup and provide a floppy disk in a conventional floppy drive with the proper SATA controller drivers on it, when prompted.
The files loaded from the XP (or 2000) CD will NOT find the SATA controller drivers if they're not on a floppy disk, and most USB floppy drives are NOT recognized by the intial files loaded from the XP CD, unless the model you're using was available way back when XP (or 2000) was first released.
If you computer is a laptop that does not have a conventional floppy drive, and if you don't have an OLD USB floppy drive model that the files on the CD automatically recognize, then that's NOt an option for your laptop.

- or - you make a "slipstreamed" XP CD that has had the SATA drive controller drivers for your mboard integrated into it, by using some program such as the freeware nLite to do that, and install Windows from that CD.
(You can also integrate the PnP ID string for a newer model of a USB floppy drive into the contents of the CD, and/or integrate Windows SP3 updates into the contents of the CD.)

Obviously, the first choice is the easiest one !



#1
October 5, 2011 at 12:51:52
If you mean the password for Windows itself,
- Windows does not spontaneously require a password when it didn't require one previously - someone must have made a password.
- Installing certain Windows Updates can make a Logon screen appear when it didn't appear before, if Windows has only one (user set) user that did not require a password. Just press Enter when you see the box for the password.
- if it did require a password previously, make sure you don't have Caps lock ON, or OFF, depending on what you needed to do before, when you type the password - the password is case sensitive - whether letters are upper or lower case is important.
If that doesn't help, someone else who knew the previous password may have changed the password. Ask other users of the computer whether they changed the password.
Is this your own computer, or someone else's ? If it's someone else's they may have done that to prevent you from accessing Windows on the computer

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#2
October 6, 2011 at 06:27:37
Thank you for responding;

i do not have the password i go threw safe mode and this sign in screen just keeps on showing up even when I try too get a dos prompt. It seems to be a program that is on the hard drive? I do not have any CD's for this dell computer. I just want to use the OS (XP Pro), and erase everything else. Just trying to get to the hard drive, never encountered this before. Thanks, for any help you can give.


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#3
October 6, 2011 at 06:50:47
"...this dell computer..."

Go here for how to find the Service tag "number":
http://support.dell.com/support/top...

Tell us what it is.
.........

If it's a password for a Windows user, the Windows Logon screen will show up no matter which mode you load Windows into.

However, if you load Windows into Safe mode, or Safe mode with networking (mode), the built in Administrator user has no password by default.
Try loading one of those two modes, choose the Administrator user, then just press Enter rather than trying to provide a password.

If that works you can make your own new user

Control Panel (- Classic view) - User Accounts - Create a new account.
.............

"I do not have any CD's for this dell computer. I just want to use the OS (XP Pro), and erase everything else."

According to what I've seen, Dell computers, other than netbooks which have no optical drive, that originally had XP on them usually came with a Dell labelled XP Re-installation CD or similar, and a Dell labelled Drivers and Applications CD or similar.
In a smaller number of cases, they came with a larger Recovery partition on the original hard drive that has all the data on it that's necessary to re-load the original brand name software installation, including Windows - you follow a Recovery procedure to re-load that software..
(If you provide the Service Tag "number" for your model, I / we can probably tell you which situation applies to your model.)

(If the hard drive has no suitable larger Recovery partition) you can't install or re-install XP from scratch without having a suitable XP CD.
It has to be
- the XP Re-installation CD or similar that came with the same model, or an XP Re-installation CD or similar that was made by you or someone using a Dell supplied program that's already on the hard drive in your All Programs list to make Recovery disks, or an XP Re-installation CD or similar for your specific model in a Recovery disk set that you obtained from the Dell web site, or from another site on the web that has archived a Recovery disk set for your model
- OR - you can use a regular Microsoft OEM XP CD that is for the same version of XP as on the hard drive - Home, Pro, or Pro 64 bit - it has the Microsoft holograms on it, and "For distribution with a new PC only." printed on it.

.... along with the Product Key that is on the official Microsoft label that's on the outside of the computer,
Or - if you can get into Windows, along with the Product Key Windows is presently using. E.g. Search for the freeware program Keyfinder, download it, run it.

If you have any hard drive(s0 that is(are) larger than 137gb hard drive manufacturer's size, the XP CD must have SP1 or later Windows updates integrated into in, in order for Setup and Windows to be able to recognize the full size of the drive.
......

A brand name labelled XP Re-installation CD or similar that came with a different brand name computer model will usually REFUSE to install Windows on any computer that is not the same model, or not one of a small group of models made by the same brand name at about the same time.
...........

Is(are) your hard drive(s) (a) SATA drive(s) ?

The Windows XP CDs have no built in support for SATA drive controllers.

If the motherboard's bios Setup has the SATA drive controllers in SATA or AHCI mode, the initial files loaded from the XP CD by default will NOT detect any SATA drive controllers and therefore will NOT detect any SATA drives.

If your bios Setup IS set so the SATA drive controllers are in SATA or AHCI mode. then the EASIEST way to fix the problem of the XP CD not detecting SATA drives is to change the setting in the bios so the SATA drive controllers are in an IDE compatible mode of some sort, then SATA drives WILL be detected by the XP CD, as IDE compatible drives.
After Setup has finished, you can load the drivers for your mboard including the drivers for the SATA drive controllers, and then change the setting in the bios so the SATA drive controllers are in SATA or AHCI mode, so the SATA drives can achieve their full burst max data transfer speed..
Whatever the setting is, it's presently set to SATA or AHCI, it's changeable, and it can be changed to an IDE compatible mode of some sort, save bios settings.
............


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#4
October 6, 2011 at 10:54:40
I tried in safe mode both ways, and still cannot get in. I failed to mention that the login screen ask that you use crt+alt+del to get to a menu that u use a username and password. I get into bios but cannot get onto the hard drive. It is in AHCI mode. when i'm in safe mode it ask for the 3 key procedure that I find unusual. Please advise, thanks.

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#5
October 6, 2011 at 12:55:29

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#6
October 6, 2011 at 14:24:55
✔ Best Answer
Tell us your Service Tag "number" !

See the beginning of response 3.
..........

"I failed to mention that the login screen ask that you use crt+alt+del to get to a menu that u use a username and password. "

Are you SURE it's got XP on it ?
I've seen exactly that for a Windows 2000 installation, but I've never seen that for an XP installation
I've ony fiddled with two 2000 installations.
One I installed myself - it didn't have that.
The other one had that. I have no idea what causes it to work that way.

In Win ME back to Win 95 you could choose several different Logon methods in the Network Properties - each one resulted in a different Logon screen.
I assume it's some sort of alternate Logon method you're seeing, but I have no idea where you set that in XP (or 2000). .

If there is no Administrator user liisted that has no password
(NOTE that there may be a drop down list box you need to click on to see other than the default user), then you need to either
- install Windows from scratch from an XP CD
- or - try searching the web for programs that can find existing Windows user passwords or delete existing Windows user passwords so you don't need one.
I DO NOT know of any way of doing either of those things if you can't access Windows from at least one user's profile that has administrator privilieges ( is set to be a Computer Administrator).
.........

" It is in AHCI mode..."

Whether the bios Setup has the SATA drive controllers in AHCI or SATA mode isn't an issue unless you need to use the XP CD (or the 2000 CD) to install Windows from scratch, or to run a Repair installation of Windows (XP).

If you DO need to do that, you need to
- change the SATA drive controller mode in the bios Setup to an IDE compatible mode of some sort

- or - Press F6 near the beginning of Setup and provide a floppy disk in a conventional floppy drive with the proper SATA controller drivers on it, when prompted.
The files loaded from the XP (or 2000) CD will NOT find the SATA controller drivers if they're not on a floppy disk, and most USB floppy drives are NOT recognized by the intial files loaded from the XP CD, unless the model you're using was available way back when XP (or 2000) was first released.
If you computer is a laptop that does not have a conventional floppy drive, and if you don't have an OLD USB floppy drive model that the files on the CD automatically recognize, then that's NOt an option for your laptop.

- or - you make a "slipstreamed" XP CD that has had the SATA drive controller drivers for your mboard integrated into it, by using some program such as the freeware nLite to do that, and install Windows from that CD.
(You can also integrate the PnP ID string for a newer model of a USB floppy drive into the contents of the CD, and/or integrate Windows SP3 updates into the contents of the CD.)

Obviously, the first choice is the easiest one !


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