|I have also just purchased a new Verbatim 750GB External Hard Drive with FAT 32 Format and had exactly the same problem. I contacted verbatim Technical Support who say -|
"Thank you for contacting Verbatim Technical Support.
Please format the drive.
Formating the drive will erase all the data in the drive.
To format the drive please follow the steps below:
Please click on start.
Please do a right click on the MY COMPUTER option on the start menu bar.
Please select Manage from the drop down menu.
Please click on disk management from the Computer Management window.
Please do a right click on the verbatim drive dispalyed as one of the disks under DISK 0.
Please select delete volume/partion.
Please do a right click again on the verbatim drive.
Please select create new volume/partition.
You will see the partition wizard.
Please go on clicking next(primary partition) till you encounter a finish.
Please click on finish.
It will take a while to format the drive ."
Just tried it. (All data will be deleted so copy and Save Nero folder first,) Seems to have worked. Produced 698GB of free space. You will have to Right Click the drive and re-name afterwards.