I've Lost A Hard Drive

September 4, 2011 at 10:53:30
Specs: Windows XP

I'm not sure I've picked the right category to ask this but ......

I'm running Windows XP Pro. Tons of Ram, etc. No problem there.

I was running some maintenance programs cleaning up stuff that gathers on your CPU. Suddenly, my screen went blank and I had to go to safe mode to finally get my XP to run properly again.

When the smoke had cleared, all was well EXCEPT my second hard drive (D-drive ) was completely gone. I'm not talking about a partition, I mean the separate hard drive. It does not show up on explorer, does not show up on any locations where it should show, just completely disappeared. I can't find any trace of it.

Can anyone please help me restore it and how to do it?


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September 4, 2011 at 12:51:46
First try the connections, unplug, reboot, then plug it back in & reboot,

Is it shown in the BIOS

Put it in an external enclosure

A thank you would be nice, if I have helped.

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September 4, 2011 at 13:47:47

Tanks for the reply.

This missing drive is not an external drive.

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September 4, 2011 at 13:54:34
No one said it was. Internal drives (drives inside your case) have connections too.

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Related Solutions

September 4, 2011 at 14:10:48
OK, thanks.

I'm not willing to start opening up my CPU and playing around with that area. I'm not smart enough and would probably do more harm than good.

But thank you for trying to help me.

Maybe someone else has an idea??

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September 4, 2011 at 14:47:25
Go to Windows Disk Management and see if the drive show up there. If not then boot into the BIOS (setup) screens and see if the drive is showing up there.

If the drive shows in Disk Management highlight the drive listing and the post everything that is shown for that drive.

Also post your system specs or a full model number if pre-built.

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September 4, 2011 at 16:24:25
As you don't seem to have touched the hardware you could consider System Restore (to a date before you did your cleanup).

Always pop back and let us know the outcome - thanks

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September 5, 2011 at 13:31:17

I hope this is what you were asking me for.

System Model EP35-DS3L
System Type X86-based PC
Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~3166 Mhz
BIOS Version/Date Award Software International, Inc. F4, 4/2/2008
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name TRU-B7261FA3C96\Administrator
Time Zone Mountain Daylight Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.83 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 5.34 GB
Page File C:\pagefile.sys

[Hardware Resources]

Also, I've checked with every resource including Tweak UI and they all show every drive but no D drive.

I did try restoral to an earlier date, but no luck on the drive reappearing.


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September 5, 2011 at 13:50:22
Windows Disk Management. Right click on My Computer> Manage> Storage> Disk Management. Don't necessarily look for a D drive. If you actually have TWO physical hard drives then they will be listed in disk management as disk 0 & disk1. Your optical (CD) drive will also appear there.

It doesn't appear you have ever opened your case, which is NOT your CPU. How do you know you have/had two physical hard drives?

D: drive is the normal letter assignment for your CD drive. Is your CD drive still available?

Below is a link to the Gigabyte site for your motherboard. You have connections to both IDE and SATA type hard drives. I have no idea what you did but perhaps you removed controllers for one or the other.

Are there any yellow or red punctuation marks showing in Windows Device Manager?


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September 5, 2011 at 15:08:38
Are you certain you have two drives, as opposed to two partitions? Disk Management will prove this. If all else fails, type diskmgmt.msc in the Run box and hit Enter key and it will take you to it.

Always pop back and let us know the outcome - thanks

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September 5, 2011 at 17:14:27
Re: the above.

I know I'm not the brightest bulb in the store, but give me some credit for at least knowing if I have two PHYSICAL hard drives or not.

Yes I do. Two were purchased. Two were installed and two were used.

I looked at the report from Disk Management.

Again, I guess (judging by your blatant comments) I'm pretty stupid. Further more, I can't figure how to insert a picture I took of the report, into this reply. So I will tell you what it says:

It shows I have 3 drives.
C: (465 GB) To the left of that, it says disc 0 on line

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September 5, 2011 at 18:34:56
ve6tp you will find if you use this site regularly that no-one here likes smart alec sarcasm and you will not gain too many friends here if you persist. Derek made a very valid comment and because there is no "face to face" contact here helpers need to explore all the possibilities.


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September 5, 2011 at 20:03:44

Well look at some of the smart ass comments and snide remarks that were written..

I came here for help, not abusive comments

There are some great people here who truly want to help others. Unfortunately I was not lucky enough to get that type of person.

Enjoy yourself and stay in your self-esteem . You are not as great as you think you are. But you certainly show, without any doubt, how good you are at being rude and impudent.

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September 5, 2011 at 22:07:32
Why should we give you credit for knowing wheather or not you have two hard drives? You indicate that you haven't opened the case.

Quote "I'm not willing to start opening up my CPU and playing around with that area. I'm not smart enough and would probably do more harm than good."

You are too sensitive. I see no snide remarks other than yours in #12 above.

Click on the name of a responder and see how many posts they have responded to and what their record is.

Why didn't you respond to my other suggestion about checking Device Manager?

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September 6, 2011 at 14:55:08
It's quite simple - we have no way to tell how knowledgeable or otherwise posters are on this website.

If you are somehow managing to see "smart ass comments", "snide remarks" or "abusive comments" in any of our response then I'm gobsmacked.

Always pop back and let us know the outcome - thanks

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