itunes not working

January 24, 2010 at 04:08:34
Specs: Windows XP
my itunes prg. is not working.
once I click the icon, the following message appear
quictime failed to initialize ( error 2069
and ask me to reinstall)
i reintall but the problem is still
please help me

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January 24, 2010 at 06:49:19
Have you checked Apple's support site? What version of iTunes are you trying to install? Are you logged in with an account that has Admin privileges?


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January 25, 2010 at 10:35:05
Try un-installing both iTunes and Quicktime. Then re-install them both.

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January 25, 2010 at 14:09:27
Or better, un-install Quicktime, un-install iTunes, install iTunes ... you should not need QuickTime.

If iTunes then works, consider installing a decent media player, or install Quicktime.

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