Please perform Windows update. Microsoft Web site to check for updates is mentioned below:
Restart the system if required.
Try using system restore after the system restarts.
Also, ensure that the System Restore service is running. Check it using the steps below:
1. Open Command Prompt window. To do this, follow these steps:
2. Click Start > Run > type CMD in the Open box and press Enter.
3. Type Net Start at the command prompt to make sure that the System Restore Service is up and is
4. If the System Restore Service is not listed, type net start "System Restore Service", and then press
Sometimes system restore does not work if you don't have sufficient disk space on all the drives where System Restore is enabled.
You may try using system restore in Safe Mode as well. Restart the system and tap F8 for Advance boot options. Select Safe Mode.
Thanks & Regards