invalid product key

September 30, 2011 at 09:26:02
Specs: Windows XP home sp1, 2.66/512
i installed winxp homeon dell computer from a gateway cd installed all drivers all working. updated to sp3 then tried to upgrade to sp3 and do updates. it wanted to register and validate. getting invalid mssg. retyped same. tried to make sure B was not 8 etc. same. contacted ms and got recording which had me read very long +#. said they couldnt help bad. got key from side of system case. system is dell 2400. prod key for xp home. install cd gateway xp home sp1 2002 any help

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September 30, 2011 at 10:31:35
You have a OEM version of xp. It only works on the hardware it came with. You can't and its illegal to install that OEM xp on any other machine than the gateway machine.

Solution is to contact Dell and buy their OEM xp version to install.

Answers are only as good as the information you provide.
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Sorry no tech support via PM's

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October 3, 2011 at 21:07:28

i have used the cd before to install xp home on an hp laptop. when it asked for the code i used the one on the bottom of laptop and it installed fine and was able to do all the updates why not on the dell. when i recieved it it was missing hdd for there sedure info but the coa is still ok same systemjust getting invalid

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October 3, 2011 at 23:35:18
"...i have used the cd before to install xp home on an hp laptop..."

... you also need a licence to have xp with same key installed on more than one pc!
Demonstrative exspelling
... there is logic to this madness!
the element of surprise Grrrrrrrr

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Related Solutions

October 4, 2011 at 00:22:39
Did you need to put the activation key in during the setup process or were you asked only when you had the sp3 problem? With the majority of Dell systems I've seen the reinstallation disk is a fairly standard oem one that requires the key to be input early in the reinstall process, you also get a separate 'drivers & utilities disk'. With many HP & Gateway systems they don't rely on the key to complete installation and only ask for the key if there's a problem, as in your case. You really need a generic, non-branded oem disk to reinstall your Dell.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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October 5, 2011 at 20:50:19
i'll try reinstalling again. the coa on the case is valid but won't take. maybe if i validate when it first asks but if i remember i didn't have network drivers installed so couldn't connect. i have a dell cd somewhere but i used it to install another system a year or so back. could i change the prod key to the coa on case after it installs

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