Internet Modem Problem

January 1, 2011 at 11:25:12
Specs: Windows XP
I reset my internet modem to factory settings instructed by qwest(internet light was not on) now i am able to access the config page but thats it qwest tech support cant help me. i cant connect to the internet. im new to this thing so can someone please help me?

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January 1, 2011 at 13:32:22
If it's supplied by Quest, why can't they help you. What type of modem is is, Broadband or dial up?

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January 1, 2011 at 13:38:17
Idk dey told me my modem is broken which I doubt...I have motorola 3347 and broadband

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January 1, 2011 at 15:29:46
Well, if you can't connect, they're probably right.

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