Internet Explorer cannot display the webpage

Dell Xps l502x laptop screen 15.6 led bo...
April 2, 2020 at 12:15:17
Specs: Windows XP,
Compaq EVO D500 computer. Windows XP (SP3), IE8.
Last week when I tried to get to 90% of sites, from either my favorites lists or using desktop shortcut icons, a page comes up, "Internet Explorer cannot display the webpage.What you can try: Diagnose Connection Problems (for computers using a broadband modem (cable or DSL). I am using a dial up modem, so presume this would not work with my PC.

There is another choice, "More Information" which also doesn't seem to be of any help.

I have no problem getting to this site and some of those I can't get to, work ok with Firefox, although Firefox is slow.
Anyone know why IE can't display some websites, but work ok with others? Why do many of the sites work ok with Firefox. Are there any other browsers that will work with XP?


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#1
April 2, 2020 at 13:18:35
WinXP & IE8 are no longer supported & haven't been for several years. They are not safe for internet usage & many sites (as you have found out) are no longer accessible. The other browsers have dropped XP support as well. For example, the current version of Firefox is 74.0. The last version that officially works with XP is 52.9.0 ESR. https://support.mozilla.org/en-US/k...

It's time to replace XP with another OS. If you have enough RAM - at least 1GB (2GB would be better) - try Linux Lite. https://www.linuxliteos.com/feature...


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#2
April 2, 2020 at 14:04:01
JWR243,

Did the sites which gave you the error message work before
last week?

-- Jeff, in Minneapolis


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#3
April 5, 2020 at 20:38:20
This problem began within the past week or two.

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Related Solutions

#4
April 6, 2020 at 17:56:28
Try unplugging your router for 10 seconds, then plug it back in.

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#5
April 11, 2020 at 22:27:00
Don't have a router.

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#6
April 12, 2020 at 05:39:07
If the site was upgraded, there's a good chance they are running html5. I haven't touched IE in years, but I don't believe IE8 supports html5 even with the updates. Try going to Dell.com. If you don't see the page correctly or it's blank, that will tell you for sure IE8 is obsolete and it probably tells you the sites you were trying to get to are now html5. Your version of Firefox most likely supports html5.

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#7
April 12, 2020 at 06:50:40
caruso7r,

It is highly unlikely that 90% of the websites the original poster
tried to visit all changed their requirements within the last week
or two.

JWR243,

I expect that you do not keep your modem connected to the ISP
around the clock. But just in case you do, similar applies to the
modem connection as it does to a router: Disconnect for a while.
Long enough for your ISP to recognize that you have disconnected
and free up the IP address you have been using, and possibly
assign you a different one. I don't know how long that is, a few
minutes or a few hours.

Please let us know whether that helps.

You might need to phone your ISP and ask them for help.

-- Jeff, in Minneapolis


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#8
April 14, 2020 at 10:15:15
You absolutly do have a router, you wouldn't connect to the Internet without one. You probably have a modem/router combination unit.

Unplug it for about 10 seconds, then plug it back in.


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#9
April 14, 2020 at 11:23:01
I believe the computer has a built-in modem but no router.

It would reset when the computer boots.

-- Jeff, in Minneapolis


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#10
April 14, 2020 at 11:44:32
A router is what allows two different networks to talk to each other, there has to be a router in there somewhere or you wouldn't talk to the Internet, be it built in or part of the modem.

message edited by THX 1138


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#11
April 14, 2020 at 12:17:04
I used the Internet from 1996 to 2014 (18 years) before
finally getting broadband, requiring a router. I never had
a router before 2014, just a modem.

-- Jeff, in Minneapolis


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