Internet connects only in safe mode+networkin

Microsoft Windows xp home edition with s...
July 22, 2010 at 07:01:51
Specs: Windows XP
I can't connect to internet in normal mode, but can in safe mode with networking. Please help.

See More: Internet connects only in safe mode+networkin

Report •

#1
July 22, 2010 at 07:07:30
When in "normal" mode, if you go into device manager, does your network card show up as installed and working correctly? Also, boot into safemode and scan for malware/viruses. I would recommend using Malwarebytes or SpybotSearchAndDestroy.

My name is JRComp, and I approve this message.


Report •

#2
July 22, 2010 at 07:18:01
I'm currently in Safe Mode with Networking, will reboot in normal, and check the device manager. When I reboot to run spybot and malwarebytes, do I just reboot in safe mode, or can it be in safemode with networking?

Report •

#3
July 22, 2010 at 07:25:07
If the network card works in Safe mode then it most likely is properly installed.

Were you previously able to use the network/ internet?

Are you using a wired or wireless network to your computer?

Look at the virus/ malware aspect or possibly permission settings in XP.

BTW, Microsoft has discontinued support for SP2. You should install SP3 & all updates.


Report •

Related Solutions

#4
July 22, 2010 at 07:36:42
A few weeks ago I was able to connect, but I got a virus or something, took it to a guy that removed the virus (I thought). Brought home and hooked up. Everything was working fine, except i started getting some error message everytime i opened something. then I did another virus scan, and after that, I was unable to connect.
I'm currently using a wired USB connection.
How do you check permission setting in xp, and in what mode do i check this in?
I'm sorry, I'm not that computer savy. some of this stuff I may need more info on how to, if possible.
I'm going to download SP3 now.
Thanks.

Report •

#5
July 22, 2010 at 07:41:58
DON'T install SP3 if you suspect you still have a virus. Your computer must be working correctly before installing SP3.

You didn't post any hardware specs. Is this computer a pre-built unit from an OEM vendor like Dell, HP, Acer, etc? If so, do you have any factory restore disks for it?


Report •

#6
July 22, 2010 at 07:48:05
It's HP, and no factory restore disks. Haven't downloaded SP3 yet, so we're good there

Report •

#7
July 22, 2010 at 08:00:20
It's HP Pavillion with Intel Celeron 2.70GHz, 504 MB of RAM, if that helps any

Report •

#8
July 22, 2010 at 12:48:09
Did you ever create any restore disks? If you are the first owner and never made them then you should still be able to. Consult the manual for help with how. If you don't have a manual you can download one from the HP site.

Once you have a sure way to restore (you can also restore from a hidden partition) then I would suggest that you first backup your personal files and then perform a factory restore.

That will put the computer back to the same state it came out of the box.


Report •

#9
July 22, 2010 at 12:55:58
Open up Internet Explorer. Click on Tools, Internet Options, Connections Tab, LAN Settings Tab, Make sure the "Use a proxy server for your LAN" box is not checked. I have been seeing this going around a lot lately.

One that is done download Superantispyware portable version. Save it to your desktop. Reboot into safe mode with networking and run Superantispyware portable version. Make sure you update it before running a full scan. Clean viruses if found and reboot to Windows.


Report •

Ask Question