Internet connection suddenly painfully slow

February 25, 2011 at 05:38:03
Specs: Windows XP
My internet connection at home on my laptop has been working absolutely fine at home for quite some time however a few nights ago I was using it and all of a sudden it went down to dial up speed and hasn't recovered properly since. I tried rebooting the router and computer but still no good so I called my ISP. They tested the line their end and said everything seemed to be working fine but then couldn't help me much further because I am using a different router than the one they supplied me with. I have logged into the router and that is showing that the speed should be running at the full speed possible in my area so I tried re-installing the router but still this has not helped. The other night I fixed a load of problems with registry but that hasn't helped either. I use AVG for security and that isn't showing any problems with the laptop. I tried uninstalling Firefox and going back to Explorer but that hasn't help either. Starting to run out of ideas now.

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#1
February 25, 2011 at 08:07:47
Plug directly into the nic card and bypass the router. See what speeds you get when connected directly to the modem. If you get the expected speeds and you have reset the router and it still doesn't help, the router is probably toast.

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#2
February 25, 2011 at 08:35:19
Yeah i've tried plugging it in with the ethernet cable directly and it doesn't seem to make much of a difference to the speed. Out of interest i'm using a Belkin wireless router and the green light flashes intermittently when i'm sure it used to stay permanently on before.

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#3
February 25, 2011 at 08:53:14
Send us a ping result by running the following command at the command prompt...

ping yahoo.com

Also, send us one of your netstat reports by running the following command...

netstat -a

This will show us your actual speeds and show us what programs have open ports to the internet.


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Related Solutions

#4
February 25, 2011 at 09:21:44
Sometimes the net or server get overloaded. There is a chance it might fix itself with time but it is worth providing the info already requested. There are a number of free line speed testers on the net if you google around. Assuming you are in the USA here is one:
http://www.speakeasy.net/speedtest/
Bear in mind that these will also be affected by general internet bandwidth issues.

We all live on the same ball.


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#5
February 25, 2011 at 12:28:26
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\KERRY>ping yahoo.com

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=167ms TTL=47
Reply from 209.191.122.70: bytes=32 time=159ms TTL=47
Reply from 209.191.122.70: bytes=32 time=169ms TTL=47
Reply from 209.191.122.70: bytes=32 time=159ms TTL=47

Ping statistics for 209.191.122.70:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 159ms, Maximum = 169ms, Average = 163ms

C:\Users\KERRY>

Here's the result of the ping test


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#6
February 25, 2011 at 12:32:18
Here's the result of the other test

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\KERRY>netstat -a

Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:135 KERRY-PC:0 LISTENING
TCP 0.0.0.0:445 KERRY-PC:0 LISTENING
TCP 0.0.0.0:5357 KERRY-PC:0 LISTENING
TCP 0.0.0.0:10059 KERRY-PC:0 LISTENING
TCP 0.0.0.0:49152 KERRY-PC:0 LISTENING
TCP 0.0.0.0:49153 KERRY-PC:0 LISTENING
TCP 0.0.0.0:49154 KERRY-PC:0 LISTENING
TCP 0.0.0.0:49155 KERRY-PC:0 LISTENING
TCP 0.0.0.0:49157 KERRY-PC:0 LISTENING
TCP 127.0.0.1:5354 KERRY-PC:0 LISTENING
TCP 127.0.0.1:27015 KERRY-PC:0 LISTENING
TCP 127.0.0.1:27015 KERRY-PC:49166 ESTABLISHED
TCP 127.0.0.1:49166 KERRY-PC:27015 ESTABLISHED
TCP 192.168.2.2:139 KERRY-PC:0 LISTENING
TCP 192.168.2.2:49662 mozeu01:http CLOSE_WAIT
TCP 192.168.2.2:49663 mozeu01:http CLOSE_WAIT
TCP 192.168.2.2:49664 mozeu01:http CLOSE_WAIT
TCP 192.168.2.2:49665 mozeu01:http CLOSE_WAIT
TCP 192.168.2.2:49666 mozeu01:http CLOSE_WAIT
TCP 192.168.2.2:49667 mozeu01:http ESTABLISHED
TCP 192.168.2.2:49693 217.41.223.146:http ESTABLISHED
TCP 192.168.2.2:49697 host:http ESTABLISHED
TCP 192.168.2.2:49699 67:http TIME_WAIT
TCP 192.168.2.2:49700 r2:http ESTABLISHED
TCP [::]:135 KERRY-PC:0 LISTENING
TCP [::]:445 KERRY-PC:0 LISTENING
TCP [::]:5357 KERRY-PC:0 LISTENING
TCP [::]:49152 KERRY-PC:0 LISTENING
TCP [::]:49153 KERRY-PC:0 LISTENING
TCP [::]:49154 KERRY-PC:0 LISTENING
TCP [::]:49155 KERRY-PC:0 LISTENING
TCP [::]:49157 KERRY-PC:0 LISTENING
UDP 0.0.0.0:123 *:*
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:3702 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:5355 *:*
UDP 0.0.0.0:60927 *:*
UDP 0.0.0.0:60935 *:*
UDP 127.0.0.1:1900 *:*
UDP 127.0.0.1:49152 *:*
UDP 127.0.0.1:51052 *:*
UDP 127.0.0.1:52233 *:*
UDP 127.0.0.1:52234 *:*
UDP 127.0.0.1:52235 *:*
UDP 127.0.0.1:54405 *:*
UDP 127.0.0.1:54513 *:*
UDP 127.0.0.1:55917 *:*
UDP 127.0.0.1:56537 *:*
UDP 127.0.0.1:60273 *:*
UDP 127.0.0.1:60925 *:*
UDP 127.0.0.1:60926 *:*
UDP 192.168.2.2:137 *:*
UDP 192.168.2.2:138 *:*
UDP 192.168.2.2:1900 *:*
UDP 192.168.2.2:5353 *:*
UDP 192.168.2.2:54512 *:*
UDP [::]:123 *:*
UDP [::]:500 *:*
UDP [::]:3702 *:*
UDP [::]:3702 *:*
UDP [::]:5355 *:*
UDP [::]:60928 *:*
UDP [::]:60936 *:*
UDP [::1]:1900 *:*
UDP [::1]:5353 *:*
UDP [::1]:54510 *:*
UDP [fe80::cf7:709:3f57:fdfd%10]:1900 *:*
UDP [fe80::cf7:709:3f57:fdfd%10]:54511 *:*
UDP [fe80::24ab:6191:5a8a:da9a%8]:546 *:*
UDP [fe80::24ab:6191:5a8a:da9a%8]:1900 *:*
UDP [fe80::24ab:6191:5a8a:da9a%8]:54509 *:*
UDP [fe80::e820:1d91:7582:3315%9]:1900 *:*
UDP [fe80::e820:1d91:7582:3315%9]:54508 *:*

C:\Users\KERRY>


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