Internet connection not recognized by some

January 13, 2010 at 10:57:27
Specs: Windows XP
My computer is connected to the internet, and firefox works (can browse the web, download, etc), but MOST programs (Internet Explorer, Yahoo Messenger, MagicJack, some virus scanners) say that there is no connection to the internet. I'm afraid it might be a virus? But I have no idea what would cause most programs to not recognize the internet connection but for Mozilla Firefox to recognize it. Thanks!

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January 13, 2010 at 11:38:13
look at your firefox settings. Is go thru a proxy selected?
post the results of a ipconfig /all for review

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January 13, 2010 at 11:50:21

No Firefox is not connected through a proxy. Here is my ip config:

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January 13, 2010 at 12:46:30
those dns addresses don't ping. A dns server normally responses to ping.

nslookup reveals the ips belong to

Are you in the Ukraine?

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January 13, 2010 at 12:59:10
hmm... no, I live in the US. Thanks for your help by the way. Any idea how to fix this? IE reset things or something? I don't know if this makes a difference, but I'm able to connect to my router on a different computer (wirelessly) with no trouble. Thanks!

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January 13, 2010 at 13:04:00
with dns pointed to the Ukraine [one of the hacker enclaves of the world] I would be seriously concerned about your personal information on this pc.

This is one of the signs of a man in the middle attack. Hightly recommend scanning for root kits, bots, etc

Since you are getting these dns entries from your home router [hopefully not your internet provider] I have to think your router has also been compromised.

Did you change the default account and default password on the router?

What does the wireless connection have for dns entries?

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January 13, 2010 at 13:09:38


if you put into google you get

which says
" is hosted on a server in Ukraine. "

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January 13, 2010 at 13:43:01
Ack! That's not encouraging! Any preferential virus scanners I should use? I have adaware and avg on it and they didn't find any threats. Here is an ipconfig from the wireless:

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January 13, 2010 at 14:42:50
did you notice on the wireless dns settings its set to your routers gateway? That is normal. This is also why its working and yours is not. It is also a static ip assignment

First step is to login to your router and reveiw the dhcp settings for lan. Look to see what is being given out for dns. If the 85.x.x.x. ip then I would change the routers logon name and password.

Next I would set your pc to a static ip like

Now you will be able to get back on the internet.

I like Avast for free antivirus
I like malwarebytes for free antimalware.
I would also google for finding botnets and keyboard loggers

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January 13, 2010 at 14:52:21
Thanks so much, the dchp settings for the router DNS was not the 85.x.x.x, it was the 192.168.x.x for the IP. I had already changed the router name and pw, i forgot to mention that. I noticed when I was setting my static ip on the wired desktop, the ip was being obtained automatically, but the DNS was manually set to 85.x.x.x I changed it and now it works well. Thanks so much for all the help, you're a rock star!

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January 13, 2010 at 14:57:47
Glad to help. But you are not out of the woods yet.

If it were me I would be backing up my data and wiping the drive then reinstall. Hackers leave back doors you can never get rid of.

It's no longer about "fun" with 14yr olds writting virus's or formatting your drive with a label like U_B_had [real story]. Its all about cybercrime and stealing your money.

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January 13, 2010 at 15:04:02
Sounds good, I have a external HD so I'll do just that. Thanks again

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